Staff
James Benck
Service Director
Nick Shaqra
New Car Sales Manager
Joe Venditti
Leasing Manager
Don Boros
General Sales Manager
Karen Boll
Sales Consultant
Nick Ristich
Sales Consultant
Ali Huseen
Sales Consultant
Anthony Gandara
Sales
Antony Garcia
Sales
Mark Gorokhovsky
General Manager
Pete Abramowicz
Quick Lane Advisor
Anthony Martinez
Fleet and Truck Sales Manager
Bert Abdullah
Sales
Amber Straubing
Quick Lane Advisor
LaQuita Childress
Service Advisor
Richard Pitlock
Service Advisor
Jared Mitchell
Quick Lane Advisor
Dave Brearley
Service Manager
Malik Namernah
Sales Consultant
Fay Hussein
Sales Consultant
Mitchell Maryfield
Sales Consultant
Jimmy Segura
Sales Consultant
Jay Sweis
Business Development Manager
Leslie Galvan
Internet Service Rep
Jacob Gonalez
Sales Consultant
Erin Mal
Internet Sales Rep
James Benck
Service Director
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 09, 2020
The service there is the best!! Very please with everyone...
The service there is the best!! Very please with everyone there that I worked with! Thank you all very much!! I will never take my truck anywhere else!
Nov 07, 2020
Hawk did a really nice job of taking care of my vehicle....
Hawk did a really nice job of taking care of my vehicle. I would take my other Ford car in for service if it was needed.
Nov 04, 2020
My experience started not so good, but at the end of the...
My experience started not so good, but at the end of the day Jaime Benck. I was a satisfied customer. Jamie heard my concerns and I left a satisfied customer
Nov 02, 2020
I had positive experience with Mr. Jame Benck. He...
I had positive experience with Mr. Jame Benck. He exhibited professionalism that was second to none. Continue serving with integrity and great customer support. Thank you.
Nick Shaqra
New Car Sales Manager
Oct 19, 2020
I have been working with this dealership for many years...
I have been working with this dealership for many years and I’ve always been handled with respect, all of my needs always seem to be heard taken care of.
Oct 06, 2020
Every time I am the car I recently purchased, I return to...
Every time I am the car I recently purchased, I return to the moment where a lot of new vehicles encountered many issues. It seems I am still not enthusiastic about the new car. I do not plan to purchase from this brand in the future. I highly recommend one to seek other options. Avoid this dealership. Avoid Ford.
Sep 23, 2020
from sales to finance this was the best car buying...
from sales to finance this was the best car buying experience i have ever had. i woukd highly recommend the folks at hawk ford. thanks hawk ford
Sep 22, 2020
They're professional, prompt, friendly and true to all...
They're professional, prompt, friendly and true to all their offers promised, my experience was flawless!!nicholas was great!!! I would recommend friends and family always
Sep 21, 2020
Everyone that I have dealt with at Hawk Ford has been...
Everyone that I have dealt with at Hawk Ford has been very helpful with all of my needs, from Patricia Neal , Joe my salesman, to the ladies at the desk in the service department. Great group of people.
Joe Venditti
Leasing Manager
Nov 03, 2020
Got in and out fast, always like Hawk for service. I...
Got in and out fast, always like Hawk for service. I always recommend Hawk for to everyone I talk to about auto service and satisfaction.
Oct 15, 2020
I had made a appointment and I still had to wait 1 1/2...
I had made a appointment and I still had to wait 1 1/2 hours.They even took a couple of walk-ins before I got my car done
Oct 06, 2020
Every time I am the car I recently purchased, I return to...
Every time I am the car I recently purchased, I return to the moment where a lot of new vehicles encountered many issues. It seems I am still not enthusiastic about the new car. I do not plan to purchase from this brand in the future. I highly recommend one to seek other options. Avoid this dealership. Avoid Ford.
Sep 30, 2020
Salesman was great! Very knowledgeable and professional....
Salesman was great! Very knowledgeable and professional. He made the process extremely easy and straightforward. I go to this dealership because of him. I do not use this dealership for service because their service is abysmal in every way!!! Since the Hawkinson family sold the dealership it has seriously suffered. If my salesman leaves or retires, I will shop elsewhere.
Sep 21, 2020
Everyone that I have dealt with at Hawk Ford has been...
Everyone that I have dealt with at Hawk Ford has been very helpful with all of my needs, from Patricia Neal , Joe my salesman, to the ladies at the desk in the service department. Great group of people.
Don Boros
General Sales Manager
Sep 19, 2020
Keep coming back. Karen does the job of selling a car...
Keep coming back. Karen does the job of selling a car well. No pressure, gets info requested. Done deal! Coming in today to sinc the phone.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Aug 15, 2020
Got treated like family. Only place we will go from now...
Got treated like family. Only place we will go from now on. Even cooked cheeseburgers for us. Lol. Very specific information kept you feeling respected
Aug 13, 2020
Hawk Ford was very helpful and accommodating. While there...
Hawk Ford was very helpful and accommodating. While there I felt like all employees listened to me and helped me to accomplish what I wanted to accomplish. I highly recommend this Ford dealership.
Jul 31, 2020
Joe V and Don are always great to deal with! Joe located...
Joe V and Don are always great to deal with! Joe located the car I wanted and got the car delivered in my time frame.
Karen Boll
Sales Consultant
Nov 17, 2020
Always a great experience. Love my Hawk Ford Oak Lawn!!!...
Always a great experience. Love my Hawk Ford Oak Lawn!!! Whenever I go for any kind of service, everyone there, treats me like a princess,! Love em
Nov 12, 2020
Professional as always!Great service, friendly and...
Professional as always! Great service, friendly and knowledgeable staff! Just a few of the reasons I keep coming back to Hawk Ford in Oak Lawn!
Oct 02, 2020
Friendly , fast, and efficient, courtious. The staff was...
Friendly , fast, and efficient, courtious. The staff was so nice I would recommend others to this facility in a heartbeat. Best service ever. Nice and clean
Sep 19, 2020
Keep coming back. Karen does the job of selling a car...
Keep coming back. Karen does the job of selling a car well. No pressure, gets info requested. Done deal! Coming in today to sinc the phone.
Sep 18, 2020
Because Karen Boll and your finance sept are amazing and...
Because Karen Boll and your finance sept are amazing and solve any problems. They answer all your questions and goes above and beyond to meet satisfaction especially Karen!!
Nick Ristich
Sales Consultant
Nov 06, 2020
Very pleasant to talk and work with. Answered all...
Very pleasant to talk and work with. Answered all questions. Did not rush or pressured me thank u for that — I will come back again and let friends know
Oct 24, 2020
Everyone took patience with me explained everything to...
Everyone took patience with me explained everything to the fullest walked with me talk with me and I had a great time I especially like sitting in different cars
Sep 24, 2020
Ford always fixes my car within a short amount of time at...
Ford always fixes my car within a short amount of time at a reasonable price. Everyone is nice & efficient during each visit. I appreciate the staff for getting my car ready for the winter.
Sep 23, 2020
from sales to finance this was the best car buying...
from sales to finance this was the best car buying experience i have ever had. i woukd highly recommend the folks at hawk ford. thanks hawk ford
Sep 22, 2020
They're professional, prompt, friendly and true to all...
They're professional, prompt, friendly and true to all their offers promised, my experience was flawless!!nicholas was great!!! I would recommend friends and family always
Ali Huseen
Sales Consultant
Oct 08, 2020
Absolutely horrible dealership and an even worse service...
Absolutely horrible dealership and an even worse service department. I will never bring any car that I ever own here again. I brought a 2019 Explorer Sport from this place and it has had so many problems in just over a year that I can't even name them all. On top of that, instead of taking care of a loyal customer like me, the service department had tried to blame me, not actually address the issues, and even charge me while the car is still under warranty. Now im stuck in a very bad spot that im going to have to pay a lot of money to get out of. Again, absolutely HORRIBLE. Thanks Hawk Ford..
Sep 29, 2020
Very good. 2nd car I bought From there and been great...
Very good. 2nd car I bought From there and been great both times. Would highly recommend this dealership to anyone looking to purchase a vehicle.
Jun 25, 2020
Ali was a great help! He went above and beyond for me. I...
Ali was a great help! He went above and beyond for me. I would come back to get a new car next time I am looking.
Jun 04, 2020
Ali Huseen did an amazing job helping us. He put us at...
Ali Huseen did an amazing job helping us. He put us at ease and was very knowledgeable. First time buying a car in over 10 years but he made the experience enjoyable
May 14, 2020
Efficient,courteous, professional, and quick. Up front...
Efficient,courteous, professional, and quick. Up front pricing. Pleasure to deal with. The service manager took time to research tires while we were waiting on the battery replacement.
Anthony Gandara
Sales
Sep 16, 2020
The staff here are very polite professional and very...
The staff here are very polite professional and very helpful, especially Amber. A+Service! I always enjoy coming here for service on my car and will continue to do so.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Sep 11, 2020
Trading in my old car couldn't have been easier. This is...
Trading in my old car couldn't have been easier. This is my 5th car from Hawk and I'll always continue to come back here! I also don't trust anyone else with the mantainance of my car. Thank you guys!
Sep 04, 2020
Muy buen servicio el vendedor nos explicó todo muy bien...
Muy buen servicio el vendedor nos explicó todo muy bien con detalle y nos ayudo con lo q buscábamos thank you i love my truck
Aug 15, 2020
Got treated like family. Only place we will go from now...
Got treated like family. Only place we will go from now on. Even cooked cheeseburgers for us. Lol. Very specific information kept you feeling respected
Antony Garcia
Sales
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jul 13, 2020
Good experience. We purchased a 2020 Escape and worked...
Good experience. We purchased a 2020 Escape and worked with Anthony Garcia..Hawkford is clean and I felt safe with the social distancing being followed.
Jun 08, 2020
I had a very good experience at Hawk. From inquiry...
I had a very good experience at Hawk. From inquiry through to drive out. The sales rep Tony Garcia was friendly, responsive and helpful. I had all my questions answered and was treated with respect. I especially liked the no pressure sales style.
May 13, 2020
Good people to deal with. Would definitely recommend to...
Good people to deal with. Would definitely recommend to my friends. I would always a Ford. Keep up the good work and I will see soon.
May 13, 2020
Even with the pandemic going on, Hawk Ford delivered...
Even with the pandemic going on, Hawk Ford delivered wonderful service. The timeliness was extremely incredible and the staff was really nice and super helpful. I
Mark Gorokhovsky
General Manager
Oct 06, 2020
Every time I am the car I recently purchased, I return to...
Every time I am the car I recently purchased, I return to the moment where a lot of new vehicles encountered many issues. It seems I am still not enthusiastic about the new car. I do not plan to purchase from this brand in the future. I highly recommend one to seek other options. Avoid this dealership. Avoid Ford.
Sep 19, 2020
Keep coming back. Karen does the job of selling a car...
Keep coming back. Karen does the job of selling a car well. No pressure, gets info requested. Done deal! Coming in today to sinc the phone.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Aug 03, 2020
I came in for a oil change on my Explorer but when I...
I came in for a oil change on my Explorer but when I left, I left with my SUV n also 2019 Taurus. Thanks Mike
Jun 25, 2020
They were very polite very professional the girls behind...
They were very polite very professional the girls behind the customer service desk were great they got me in and out very fast the work was done very professionally they treated my car as if it were their own definitely will go back there
Pete Abramowicz
Quick Lane Advisor
Nov 18, 2020
Service was great. Kept me updated on service process....
Service was great. Kept me updated on service process. Sorry can not remember the names of each person but had a good experience with customer service and the wait time was not as long as I expected.
Nov 16, 2020
Did a amazing job on my brakes on my Mustang also very...
Did a amazing job on my brakes on my Mustang also very helpful with getting me a courtesy car so I can get to my appointment on time😁
Nov 12, 2020
They were very informative and let me know what my car...
They were very informative and let me know what my car needed to get done. I was able to use a coupon too. Thank you
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 09, 2020
The service there is the best!! Very please with everyone...
The service there is the best!! Very please with everyone there that I worked with! Thank you all very much!! I will never take my truck anywhere else!
Anthony Martinez
Fleet and Truck Sales Manager
Nov 11, 2020
Hawk Ford is awesome!! Tony M. Was very GREAT and...
Hawk Ford is awesome!! Tony M. Was very GREAT and helpful! He was able to put me into what I wanted at the price I wanted. Joe S. Was also great! They both truly made my day! Their whole team was polite, friendly and professional.
Oct 30, 2020
I always return to Hawk ford because I don’t feel...
I always return to Hawk ford because I don’t feel pressured into my purchase. They listen to my needs and my salesman Tony Martinez is patient and understanding when I have moments of uncertainty with vehicle types and models. Great experience all the time and I was recently there for service to my vehicle and Rich explained what was needed and made me feel comfortable with the service.
Oct 20, 2020
They are so friendly and very efficient they keep you...
They are so friendly and very efficient they keep you informed of the status of your vehicle. Tony Martinez is the best. Thank you Tony.
Oct 16, 2020
I love hawk ford this is my second ford vehicle and their...
I love hawk ford this is my second ford vehicle and their service is awesome and repair prices also i like using their discount coupons
Sep 24, 2020
Repairs were quick, but waiting to have my car brought...
Repairs were quick, but waiting to have my car brought around took 30 minutes, others that finished after me got their cars before me why!!!
Bert Abdullah
Sales
Sep 22, 2020
They're professional, prompt, friendly and true to all...
They're professional, prompt, friendly and true to all their offers promised, my experience was flawless!!nicholas was great!!! I would recommend friends and family always
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jul 06, 2020
It was my first time using a ford service center and I...
It was my first time using a ford service center and I was impressed with the professionalism and attention to detail of all involved. Eva checked me in explained the process and they were even able to contact me with a diagnosis sooner than expected.
May 13, 2020
Good people to deal with. Would definitely recommend to...
Good people to deal with. Would definitely recommend to my friends. I would always a Ford. Keep up the good work and I will see soon.
Mar 16, 2020
Very fast and professional service. No long wait time....
Very fast and professional service. No long wait time. Friendly and professional staff. Clean waiting area for customers. Can’t wait for my next service appointment.
Amber Straubing
Quick Lane Advisor
Nov 21, 2020
I came in to get my oil changed do you guys have my truck...
I came in to get my oil changed do you guys have my truck for a couple hours no big thing I go to pick up my truck and there are oily handprints on the door on the steering wheel on the center consul and when I asked for a clean rag to clean up the mess they threw me a greasy rag I was a little upset so I left
Nov 21, 2020
No comment. I keep returning. That is testament enough...
No comment. I keep returning. That is testament enough if the service and customer service were not good I would go someplace else. Thank you.
Nov 18, 2020
Service was great. Kept me updated on service process....
Service was great. Kept me updated on service process. Sorry can not remember the names of each person but had a good experience with customer service and the wait time was not as long as I expected.
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 10, 2020
Good service. Nice employees. No problems. Good price....
Good service. Nice employees. No problems. Good price. Made an appointment first. Didn't have to wait long. Took my car right away. Love this dealer.
LaQuita Childress
Service Advisor
Nov 13, 2020
LaQuita has provided the best customer service that I’ve...
LaQuita has provided the best customer service that I’ve had in years. She is very attentive, friendly, very thorough in providing details needed regarding your vehicle issues. LaQuita has also provided good response time when leaving a message pertaining to your questions. LaQuita is the best! She assures you that Ford will take care of you. I’m very very pleased with the customer service she has provided and the work that was done on my vehicle.
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 12, 2020
Professional as always!Great service, friendly and...
Professional as always! Great service, friendly and knowledgeable staff! Just a few of the reasons I keep coming back to Hawk Ford in Oak Lawn!
Nov 10, 2020
was a great, fast service, full coverage, excellent...
was a great, fast service, full coverage, excellent communication, thankfully my sales person her name was LaQuita Or LC was amazing and my truck was fixed ASAP.
Nov 09, 2020
My customer service rep LaQuita was more than helpful and...
My customer service rep LaQuita was more than helpful and knowledgeable I really appreciated her overall genuine concern in getting my vehicle serviced. Thank you
Richard Pitlock
Service Advisor
Nov 18, 2020
Service was great. Kept me updated on service process....
Service was great. Kept me updated on service process. Sorry can not remember the names of each person but had a good experience with customer service and the wait time was not as long as I expected.
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 12, 2020
Professional as always!Great service, friendly and...
Professional as always! Great service, friendly and knowledgeable staff! Just a few of the reasons I keep coming back to Hawk Ford in Oak Lawn!
Nov 11, 2020
They were very attentive to our needs and concerns our...
They were very attentive to our needs and concerns our problem with our car was resolved they handled everything very quickly and efficiently problem resolved
Nov 10, 2020
Thank you for always fixing my the right way. If I take...
Thank you for always fixing my the right way. If I take it somewhere else. It won't be fix the way it supposed to be.
Jared Mitchell
Quick Lane Advisor
Nov 17, 2020
No problem no hassle very friendly the time I walked I n....
No problem no hassle very friendly the time I walked I n. As soon as my car was ready for pick up I received a called
Nov 12, 2020
Great service Great people very professional was in and...
Great service Great people very professional was in and out in a timely manner will definitely come back and also recommend friends and family thanks
Nov 09, 2020
Very nice & willing to hear their customers on other...
Very nice & willing to hear their customers on other questions. Helped me with a small issue from my previous appointment, excellent customer service as well!
Nov 03, 2020
Got in and out fast, always like Hawk for service. I...
Got in and out fast, always like Hawk for service. I always recommend Hawk for to everyone I talk to about auto service and satisfaction.
Nov 02, 2020
I had positive experience with Mr. Jame Benck. He...
I had positive experience with Mr. Jame Benck. He exhibited professionalism that was second to none. Continue serving with integrity and great customer support. Thank you.
Dave Brearley
Service Manager
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jun 25, 2020
They were very polite very professional the girls behind...
They were very polite very professional the girls behind the customer service desk were great they got me in and out very fast the work was done very professionally they treated my car as if it were their own definitely will go back there
Apr 02, 2020
Very efficient. Took the time to explain what services...
Very efficient. Took the time to explain what services needed to be done and why. Great team work. Hawk Ford listened and provided great service. You Hawk!!!
Mar 27, 2020
Brought my truck in for a recall. Was finished by the...
Brought my truck in for a recall. Was finished by the promised time, great service department would definitely bring my truck back for service again
Mar 18, 2020
To whom this may concern I was please the other day when...
To whom this may concern I was please the other day when I went in for a oil change they were very neat and clean and professional and timely matter also I want to thank the service manager Dave for helping me out when it was a problem he got right to the point and fix the situation I also recommend family and friends to come to Hawk Ford's for service
Malik Namernah
Sales Consultant
Nov 06, 2020
Very pleasant to talk and work with. Answered all...
Very pleasant to talk and work with. Answered all questions. Did not rush or pressured me thank u for that — I will come back again and let friends know
Oct 06, 2020
Every time I am the car I recently purchased, I return to...
Every time I am the car I recently purchased, I return to the moment where a lot of new vehicles encountered many issues. It seems I am still not enthusiastic about the new car. I do not plan to purchase from this brand in the future. I highly recommend one to seek other options. Avoid this dealership. Avoid Ford.
Sep 18, 2020
Malik was awesome. Knowledgeable about the vehicle and...
Malik was awesome. Knowledgeable about the vehicle and very personable. The checkout was a bit slow. We paid cash so thought that would have sped things up. But that was none of Maliks fault. Anyway happy with all!
Sep 17, 2020
Easiest and smoothest car buying experience I’ve had....
Easiest and smoothest car buying experience I’ve had. Malik guided me the whole way from finding my new vehicle to the test and giving me my monthly payments. Now In Finance was very nice and outgoing as well. He informed me about the warranty and gap coverage I was able to get. Thank you all so much would definitely recommend this dealership to all my friends.
Sep 17, 2020
Great salesman he offers the best customer service, he...
Great salesman he offers the best customer service, he sold me my Ford Explorer 2020 and gave me a fair price for it. Totally recommend.
Fay Hussein
Sales Consultant
Nov 07, 2020
Hawk did a really nice job of taking care of my vehicle....
Hawk did a really nice job of taking care of my vehicle. I would take my other Ford car in for service if it was needed.
Oct 31, 2020
Explained everything too me nothing hidden honest and...
Explained everything too me nothing hidden honest and great to work with thank you for a great experience. Would recommend anyone to work with him.
Oct 14, 2020
From the start Laquita was beyond helpful, kind, and...
From the start Laquita was beyond helpful, kind, and friendly. She's Very thorough and she answered all questions with patience and honesty. Thank You Laquita!!!!💯💞😊💯
Oct 06, 2020
They replaced my air bag without a hitch. However, when I...
They replaced my air bag without a hitch. However, when I asked them to fix the "check engine light" and blower motor, I was told it would cost $300.00 each just for the diagnosis. Thats $600.00 just to tell me what the problem was. I told them to take care of the air bag only. When I got the car back the "check engine" light had been cleared.
Mitchell Maryfield
Sales Consultant
Nov 07, 2020
Hawk did a really nice job of taking care of my vehicle....
Hawk did a really nice job of taking care of my vehicle. I would take my other Ford car in for service if it was needed.
Oct 24, 2020
Everyone took patience with me explained everything to...
Everyone took patience with me explained everything to the fullest walked with me talk with me and I had a great time I especially like sitting in different cars
Jimmy Segura
Sales Consultant
Oct 29, 2020
When I bought my car from your dealershipand I got home...
When I bought my car from your dealershipand I got home the next day I tried my fog lights in the am and they were shattered on the left side inside. Then it gets better, there is a small dent on the left upper side of the back of the suv near the tail light. I asked Jimmy about this, he said im sorry ill talk to the guys who check the vehicles and when I bring it in they will see what they can do. I feel like I made a mistake coming here. I'm Paying over 25000 for a car with these problems already. Not impressed and pissed off
Jay Sweis
Business Development Manager
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
