Staff
Service
James Benck
Service Director
Pete Abramowicz
Quick Lane Manager
Amber Straubing
Service Advisor
Richard Pitlock
Service Advisor
Dave Brearley
Service Manager
Donny Womble
Quick Lane Advisor
Jimmy Marinez
Quick Lane Advisor
Management
Nick Shaqra
New Car Sales Manager
Don Boros
General Sales Manager
Mark Gorokhovsky
General Manager
Michael Schlamadinger
Sales Manger
Bob Mels
Used Car Manger
Sales
Joe Venditti
Leasing Manager
Nick Ristich
Sales Consultant
Karen Boll
Sales Consultant
Ali Huseen
Sales Consultant
Anthony Gandara
Sales
Bert Abdullah
Sales
Fay Hussein
Sales Consultant
Jimmy Segura
Sales Consultant
Horacio De La Vega
Sales Consultant
Irving Gasca
Sales Consultant
Mitchell Maryfield
Commercial Account Manager
Stan Gibson
Sales Consultant
Anthony Guiliano
Sales Consultant
Luis Velazquez
Sales Consultant
Mike Ryan
Fleet Account Manager
Vanity Walsh
Sales Consultant
Finance
Joe Storti
Finance Director
Jerry Triplett (JT)
Finance Manger
Internet
Jay Sweis
Business Development Manager
Janette Lopez
Internet Sales Rep
James Benck
Service Director
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 24, 2022
I will never give this place my business again.
I will never give this place my business again. I even feel bad for the warranty company that paid for my repairs because they got ripped off.
Jun 21, 2022
Went in with a brand new 40 day old car and waited 4
Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of state children and grand children. A complete waste of 40K
Jun 21, 2022
Great customer service.
Great customer service. Figured out the problem I had with my AC. I definitely prefer oak lawn over any location.
Jun 18, 2022
The staff was very professional and friendly.
The staff was very professional and friendly. I have bought many cars from Hawk Ford of Oak Lawn and have always used their service department.
Pete Abramowicz
Quick Lane Manager
Jun 27, 2022
I had an issue with hawk ford not excepting my extended
I had an issue with hawk ford not excepting my extended warranty car shield and the price of a Diagnostic was completely ridiculous so I’m taking my business elsewhere
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 24, 2022
They always take such good care of me.
They always take such good care of me. I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never go anywhere else.
Jun 24, 2022
They are always honest and clear about the work they will
They are always honest and clear about the work they will be doing. The team is very professional overall and I wouldn’t take my explorer to any other place.
Jun 21, 2022
The staff was fast, friendly and courteous.
The staff was fast, friendly and courteous. They serviced my vehicle at the exact time of appointment.
Amber Straubing
Service Advisor
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 27, 2022
Very poor communication from the service dept.
Very poor communication from the service dept. Called 3 times to inquire anout my vehicle and no call back.
Jun 27, 2022
Connor was fantastic.
Connor was fantastic. He suggested he could pick me up from the train and bring me to the dealership to pick up my car. Huge help! Great guy!
Jun 26, 2022
Found the service professional no problems done in timely
Found the service professional no problems done in timely matter have no complaints All in all All gog
Jun 26, 2022
It had been a long time since I had experienced such
It had been a long time since I had experienced such great customer service. The moment I walked in and no one was around, Sal, a mechanic instantly saw me waiting and assisted me. Amber was also very attentive, naturally relaxed and her positive demeanor was natural but very visible. Thanks for the great service Amber and Sal! My vehicle is running great again!
Richard Pitlock
Service Advisor
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 24, 2022
Rich was very pleasant and easy to work with.
Rich was very pleasant and easy to work with. Only issue was the high labor charge
Jun 24, 2022
I made a 8 o’clock appointment do you know I didn’t get
I made a 8 o’clock appointment do you know I didn’t get out of that place until 630 I had to wait almost an hour for them to bring my car around and you want me to give you a good rating how can I
Jun 24, 2022
They always take such good care of me.
They always take such good care of me. I went to the location on Western and they treated me horrible. Been coming to Oaklawn and they always are so professional and friendly. I will never go anywhere else.
Jun 22, 2022
Everyone is so helpful!
Everyone is so helpful!!!! Positive attitude and professional service!!! Made appointment and was in and out within an hour !!!
Nick Shaqra
New Car Sales Manager
May 29, 2022
Horrible at communicating and definitely not forthcoming
Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all
May 16, 2022
Joe Vendetti was fast and direct and no BS.
Joe Vendetti was fast and direct and no BS. Everything went as promised, in and out!!!
May 13, 2022
The experience was very special and the service staff was
The experience was very special and the service staff was very polite Thank you everyone e
May 03, 2022
Appointment was on time, and service was completed in a
Appointment was on time, and service was completed in a timely manner. Those make for a happy customer.
Apr 18, 2022
Great management, great staff, and great service, the
Great management, great staff, and great service, the mechanic shop is very clean and well organized
Joe Venditti
Leasing Manager
Jun 10, 2022
Great Customer Service and non pressure service
Great Customer Service and non pressure service suggestions if other issues found with your vehicle.
May 16, 2022
Joe Vendetti was fast and direct and no BS.
Joe Vendetti was fast and direct and no BS. Everything went as promised, in and out!!!
Apr 28, 2022
I have purchased six vehicles from hawk ford over the
I have purchased six vehicles from hawk ford over the years, wonderful dealership and wonderful service and people like joe vendetti and Amber make the car experience beautiful.
Mar 29, 2022
I’ve been buying cars from Hawk Ford since 1993 will
I’ve been buying cars from Hawk Ford since 1993 will continue to do so. From the sales department to the service department it’s always been a good experience.Good place to do business with.
Mar 05, 2022
The sales reps are very helpful.
The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.
Nick Ristich
Sales Consultant
Jun 02, 2022
They’re very fast, efficient, kind and they try their
They’re very fast, efficient, kind and they try their best to guarantee satisfaction. This is my opinion
May 29, 2022
Wow, that you soo much Nick Ristich!
Wow, that you soo much Nick Ristich!! The best and he guarantee you get approved, couldn’t have don’t it without you!!
May 13, 2022
The experience was very special and the service staff was
The experience was very special and the service staff was very polite Thank you everyone e
May 03, 2022
Great job, everyone is extremely friendly, When we
Great job, everyone is extremely friendly, When we purchased our vehicle last August our salesmen was Nick he was great. Will recommend your dealership.
May 03, 2022
Appointment was on time, and service was completed in a
Appointment was on time, and service was completed in a timely manner. Those make for a happy customer.
Dave Brearley
Service Manager
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 21, 2022
Great customer service.
Great customer service. Figured out the problem I had with my AC. I definitely prefer oak lawn over any location.
Jun 21, 2022
Went in with a brand new 40 day old car and waited 4
Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of state children and grand children. A complete waste of 40K
Jun 18, 2022
Great service and customer service!
Great service and customer service! I will be back for my next service. Thank you
Jun 15, 2022
The service was excellent and the timing of the service
The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.
Don Boros
General Sales Manager
Jun 15, 2022
The service was excellent and the timing of the service
The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.
May 23, 2022
Great service.
Great service. Helped me in the morning before the cashier was officially checked in. A
Mar 09, 2022
Excellent service , from very knowledgeable staff.
Excellent service , from very knowledgeable staff. Kathy, Ken, Mark, Amber are outstanding. They have helped me several times. I bought a used car and had some issues as well as recalls. They made this stress free. And also shoutout to Raymond a long-time mechanic at Hawk. He is fabulous as well. Also the love Polish cleaning crew who do an amazing job keeping this dealership sparkling always. And no, I am not related to anybody at Hawk Ford. I'm just a satisfied customer. Thank you everyone for doing a superb job. I really appreciate it🤗👍
Mar 04, 2022
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service
Feb 26, 2022
Great experience purchasing a new vehicle!
Great experience purchasing a new vehicle! Sales staff was very helpful, personable, and professional! The car buying process was transparent and there were zero surprises, they live up to their reputation!
Karen Boll
Sales Consultant
Mar 31, 2022
I love this dealership they always look out with
I love this dealership they always look out with upgrades on my car and always polite
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Dec 20, 2021
Had a appointment greeted upon entryService Mgr got it...
Had a appointment greeted upon entry Service Mgr got it all going all went well
Oct 14, 2021
Sales person was very personable and straightforward....
Sales person was very personable and straightforward. (Karen B) taking care of any problems and making delivery go smoothly
Sep 03, 2021
Super friendly and efficient, took the stress out of a...
Super friendly and efficient, took the stress out of a stressful situation. Listened to what I wanted and did not try to sell me something different. Made buying a car about as painless as it can be.
Donny Womble
Quick Lane Advisor
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 21, 2022
Went in with a brand new 40 day old car and waited 4
Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of state children and grand children. A complete waste of 40K
Jun 18, 2022
Great service and customer service!
Great service and customer service! I will be back for my next service. Thank you
Jun 07, 2022
To me you are a Community auto dealership and your help
To me you are a Community auto dealership and your help is geared toward helping people and it turns out that it’s a blessing for her for everybody you guys are not only experience but what you do would you do a great job and repair peoples cars when I left out of here my car drove better than it had ever driven so I am I coming to you because you guys are just what I call Ordinary. people that I’ve been trained to help people you be surprised how many big companies are so big that they don’t like their customer service falls apart because I forget if they don’t open the door if they don’t help people out they lose good customers I’m very happy that I shop at home for have a good day and may God bless your help you guys get along very well today or you can tell it’s almost like a family again thank you my car oh Betsy we just rode down the road and I got safely home and that’s what it’s all about having faith and trust in people they provide good service so much a great future for Hall Ford
Jun 04, 2022
Very friendly and efficient staff.
Very friendly and efficient staff. Quick and professional service. Comfortable seating in waiting room. Thanks
Ali Huseen
Sales Consultant
May 24, 2022
Our sales rep Ali Huseen was very helpful.
Our sales rep Ali Huseen was very helpful. He was very knowledgeable about the car and the accessories. Any questions I had he had an answer. I went to another Ford location but returned back to Hawkford because of Ali helpfulness.
Apr 18, 2022
Great management, great staff, and great service, the
Great management, great staff, and great service, the mechanic shop is very clean and well organized
Mar 31, 2022
I love this dealership they always look out with
I love this dealership they always look out with upgrades on my car and always polite
Mar 31, 2022
Salesmen are very friendly.
Salesmen are very friendly. Willing to help as soon as you arrive. Place is clean.
Mar 29, 2022
I been shopping with Hawk ford for the last fifteen
I been shopping with Hawk ford for the last fifteen years, so they are doing something right.
Joe Storti
Finance Director
Jun 15, 2022
The service was excellent and the timing of the service
The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.
May 29, 2022
Wow, that you soo much Nick Ristich!
Wow, that you soo much Nick Ristich!! The best and he guarantee you get approved, couldn’t have don’t it without you!!
May 29, 2022
Horrible at communicating and definitely not forthcoming
Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all
May 23, 2022
Great service.
Great service. Helped me in the morning before the cashier was officially checked in. A
Apr 30, 2022
Tony Garcia just sold us our third Ford car.
Tony Garcia just sold us our third Ford car. He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his sales manager Mike.
Mark Gorokhovsky
General Manager
Jun 15, 2022
The service was excellent and the timing of the service
The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.
Mar 04, 2022
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service
Feb 18, 2022
I’m always pleased with the level of service I receive.
I’m always pleased with the level of service I receive. They are prompt, knowledgeable, and friendly.
Jan 27, 2022
Amazing experience! I recently bought a car and they...
Amazing experience! I recently bought a car and they found me exactly what I wanted and got me through the process quickly. I’ve always enjoyed doing business here and will continue to do so. Great people, great dealership!
Jan 26, 2022
Every time I need my truck serviced, they always greet me...
Every time I need my truck serviced, they always greet me with a smile. Great service
Anthony Gandara
Sales
Jun 08, 2022
Antony Gandara, es muy amigable hace buen trabajo
Antony Gandara, es muy amigable hace buen trabajo recomendable porque ayuda en la venta y da buenos precios
Jun 08, 2022
Hi Anthony Gandara da muy buen servicio y una excelente
Hi Anthony Gandara da muy buen servicio y una excelente atención, pero sobre todo muy amable.
May 31, 2022
Friendly personal, salesman was knowledgeable about all
Friendly personal, salesman was knowledgeable about all my questions, place is clean that wasn’t my first time there, but definitely I will recommend
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Dec 09, 2021
Everything went perfect they did what they said they were...
Everything went perfect they did what they said they were going to do and did it in a timely manner
Jimmy Marinez
Quick Lane Advisor
Jun 27, 2022
Quick and simple, always a quick easy trip and inspection
Quick and simple, always a quick easy trip and inspection is thorough. My favorite place I’ve gone to
Jun 21, 2022
Went in with a brand new 40 day old car and waited 4
Went in with a brand new 40 day old car and waited 4 hours for there service team to tell me that they can't fix it because it will take 2 weeks to get part . Ruined my July forth reunion with my out of state children and grand children. A complete waste of 40K
Jun 18, 2022
Oil change and alignment was quick.
Oil change and alignment was quick. Jimmy was great and informative. I received a few texts letting me know how the service was going. I was also given a military discount which was not necessary but was very kind of Jimmy. I’ll be back.
Jun 18, 2022
Great service and customer service!
Great service and customer service! I will be back for my next service. Thank you
Jun 17, 2022
On June 16th when i went to Hawk Ford everyone was very
On June 16th when i went to Hawk Ford everyone was very friendly and helpful .
Jerry Triplett (JT)
Finance Manger
Jun 15, 2022
The service was excellent and the timing of the service
The service was excellent and the timing of the service was accurate and actually it was before the time they said my car would be ready. The customer service representative was very help and very professional. It was the best service.
May 23, 2022
Great service.
Great service. Helped me in the morning before the cashier was officially checked in. A
May 03, 2022
Great job, everyone is extremely friendly, When we
Great job, everyone is extremely friendly, When we purchased our vehicle last August our salesmen was Nick he was great. Will recommend your dealership.
Mar 29, 2022
Overall it was a great experience with Hawk Ford.
Overall it was a great experience with Hawk Ford. My main point of contact for everything was Kathy and she was amazing with communication and letting me know what is going on. I had to go through insurance for repairs but Kathy helped me and communicated with them on everything! Minus insurance wait Hawk was great!
Mar 05, 2022
The sales reps are very helpful.
The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.
Bert Abdullah
Sales
Apr 20, 2022
The service at the Quick Lube department is always clean,
The service at the Quick Lube department is always clean, helpful and efficient. It is the only place I have service the engine of my truck.
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Dec 09, 2021
Everything went perfect they did what they said they were...
Everything went perfect they did what they said they were going to do and did it in a timely manner
Oct 15, 2021
Great Customer Service! Ask for Bert, who was a very...
Great Customer Service! Ask for Bert, who was a very helpful and great Sales Representative when I was buying my vehicle for the first time!
Jul 28, 2021
Friendly sells people as well service . will work hard...
Friendly sells people as well service . will work hard with u and will always tell your the truth. Service even drove me around and asked questions.
Fay Hussein
Sales Consultant
Apr 30, 2022
There was no bs going on there, went to see a car, they
There was no bs going on there, went to see a car, they had it on the lot. Test drove it and ask for them to get rid of the smoke smell. Came back two days later and bought it. Management wasn’t so nice to myself and my daughter but the salesman Fay as great!
Feb 18, 2022
Very friendly and knowledgeable staff.
Very friendly and knowledgeable staff. They made the experience easy and smooth beginning to end.
Dec 11, 2021
In the beginning I was straight up lied to but then under...
In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.
Oct 27, 2021
I received excellent service from Fay when I purchased my...
I received excellent service from Fay when I purchased my Escape SE. The price was better than I expected. Hawk Ford is a great dealership.
Oct 27, 2021
There is Never a problem when I go to this dealer! People...
There is Never a problem when I go to this dealer! People and Service is Outstanding!!!
Jimmy Segura
Sales Consultant
May 31, 2022
Friendly personal, salesman was knowledgeable about all
Friendly personal, salesman was knowledgeable about all my questions, place is clean that wasn’t my first time there, but definitely I will recommend
Feb 10, 2022
This was my first visit to Hawk Ford's service...
This was my first visit to Hawk Ford's service department. Overall, it was a good experience. Amber kept me aware of the progress and timing. The waiting area is well appointed and welcoming. I am not giving five stars because I made the appointment for two recalls, only one was mentioned as completed. I will have to call for an explanation. I can only assume the 10k mile service was completed, because there was no supporting documentation to tell me exactly what was done. I had to ask the Cashier to apply my Ford Pass points to the total due. When I got on my vehicle there was mud splashed on my windshield and the Oil life monitor was still on display. I had to figure out how to make it go back to my normal display preference. Oil change reminder falling off the window; no seat or floor protectors used. It was a messy weather day so the sloppiness was easily noticeable. These are things that were done routinely at my previous dealership service center. I want to be able to give five stars when I got back for the forgotten second recall.
Feb 07, 2022
Great customer service! Timely follow up. Sales associate...
Great customer service! Timely follow up. Sales associate was attentive to detail to our needs.
Dec 25, 2021
Very friendly and quick service. I brought my car for...
Very friendly and quick service. I brought my car for 10,000 mile The Works oil change, tire rotation and inspection on a very busy day there. They had me in and out in a 1/2 hour. I was very impressed.
Sep 25, 2021
After I thoroughly check the vehicle that needed air...
After I thoroughly check the vehicle that needed air filter cabin filter ,brakes And I got a lowball on my trade it so no I wouldn’t recommend this place to any other person
Jay Sweis
Business Development Manager
Apr 28, 2022
I have purchased six vehicles from hawk ford over the
I have purchased six vehicles from hawk ford over the years, wonderful dealership and wonderful service and people like joe vendetti and Amber make the car experience beautiful.
Apr 14, 2022
It took them 5 hours to do a simple repair for a part
It took them 5 hours to do a simple repair for a part that cost 65 bucks and they charge me 580 for the job
Mar 05, 2022
The sales reps are very helpful.
The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.
Jan 19, 2022
We are so excited about our new truck. Nick went above...
We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!
Oct 28, 2021
Amber at Quicklane was so kind and helpful, she...
Amber at Quicklane was so kind and helpful, she definitely went the extra mile to turn my vehicle maintenance visit into a very pleasant experience!
Michael Schlamadinger
Sales Manger
May 12, 2022
Excellent Customer service, professional, courteous with
Excellent Customer service, professional, courteous with excellent vehicle knowledge. For car dealership experience, best ever. Tony, Vanity and Mike knocked it out of the park for us. Truly appreciated would highly recommend Hawk Ford Oak Lawn.
Apr 30, 2022
Tony Garcia just sold us our third Ford car.
Tony Garcia just sold us our third Ford car. He was a great salesman who did not pressure us, just gave us the facts which we really appreciated! It has been a pleasure working with him and his sales manager Mike.
Mar 31, 2022
I love this dealership they always look out with
I love this dealership they always look out with upgrades on my car and always polite
Mar 30, 2022
Horacio and Mike the Sales Manager gave me the best deal
Horacio and Mike the Sales Manager gave me the best deal possible and got me out of my 2016 Explorer! Super patient and extremely helpful throughout the process! Definitely recommend!
Mar 04, 2022
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service
Horacio De La Vega
Sales Consultant
Apr 26, 2022
Very nice.
Very nice. Extremely helpful. I am very happy I came in today. I would recommend.
Apr 13, 2022
Great experience ordering my new ford Maverick, a
Great experience ordering my new ford Maverick, a wonderful salesperson to work with, thank you so much
Mar 30, 2022
Horacio and Mike the Sales Manager gave me the best deal
Horacio and Mike the Sales Manager gave me the best deal possible and got me out of my 2016 Explorer! Super patient and extremely helpful throughout the process! Definitely recommend!
Mar 25, 2022
If you are ever in the market for a car consider seeing
If you are ever in the market for a car consider seeing Horacio and the good folks over at Hawk Ford in Oak Lawn. I just took delivery of a Ford Bronco Sport and Horacio made the whole process, from ordering to delivery, seamless. I would definitely recommend Horacio and Hawk Ford for your next car purchase.
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Irving Gasca
Sales Consultant
May 13, 2022
The experience was very special and the service staff was
The experience was very special and the service staff was very polite Thank you everyone e
Apr 18, 2022
Just bought my new Maverick and Irving did a great job
Just bought my new Maverick and Irving did a great job keeping be informed throughout the process. He was very professional and personable.
Apr 12, 2022
Great service.
Great service..great salesman..great truck..luv it.. my financing through Ford was right on time..My timing was perfect
Apr 05, 2022
Interior lights would not turn off.
Interior lights would not turn off. The service writer said nothing needed repairing as the rotary switch controlling the brightness of dashboard and interior lights was just stuck. Continued on stating "all we needed to do was un-stick It." For this I was billed $165.00. I am now appealing this outrageous amount with management. Mr. Irving Gasca (new car sales) helped me with information regarding a potential new car purchase for my wife in the near future.
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Mitchell Maryfield
Commercial Account Manager
May 29, 2022
Horrible at communicating and definitely not forthcoming
Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all
Mar 31, 2022
I love this dealership they always look out with
I love this dealership they always look out with upgrades on my car and always polite
Jul 16, 2021
Mitch our salesman was wonderful to help us with the out...
Mitch our salesman was wonderful to help us with the out of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B from KC
Jun 07, 2021
I had a great experience at Hawk Ford. Would definitely...
I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.
Apr 01, 2021
Hawk Ford work with us within our budget limitations....
Hawk Ford work with us within our budget limitations. They were very responsive to our needs and guided us through making our final new vehicle purchase. Joe
Bob Mels
Used Car Manger
Mar 05, 2022
The sales reps are very helpful.
The sales reps are very helpful. The service department's very Honest. Hawk Ford does go out of their way .to help a customer out.
Mar 04, 2022
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW
Rude people would NOT RECOMMEND ALSO INCREDIBLY SLOW wasted 2 hours of my time just poor service
Jan 19, 2022
We are so excited about our new truck. Nick went above...
We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!
Dec 11, 2021
In the beginning I was straight up lied to but then under...
In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Stan Gibson
Sales Consultant
Apr 12, 2022
Great service.
Great service..great salesman..great truck..luv it.. my financing through Ford was right on time..My timing was perfect
Mar 15, 2022
It was wonderful .
It was wonderful . It’s been years since I Purchased a truck . It was smooth and straight to the Point . I love the new features that cars have nowadays .
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Nov 08, 2021
Starting with Paul Stassen my service was excellent! I’m...
Starting with Paul Stassen my service was excellent! I’m very happy. Thanks to all.
Sep 29, 2021
Overall great experience buying my first car. Friendly...
Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.
Anthony Guiliano
Sales Consultant
May 06, 2022
Very polite staff and speedy service, plus an excellent
Very polite staff and speedy service, plus an excellent waiting area. I love Hawk Ford!
Apr 26, 2022
My salesperson, Anthony was very patient, very
My salesperson, Anthony was very patient, very informative, very accommodating, etc. He answered all of my questions and was very helpful.
Mar 14, 2022
Went to get a oil change and the service was great they
Went to get a oil change and the service was great they we’re very kind and understanding
Jan 10, 2022
Great Customer service and no pressure to purchase a...
Great Customer service and no pressure to purchase a vehicle you want, but Instead a vehicle you'll love
Luis Velazquez
Sales Consultant
Jun 08, 2022
Antony Gandara, es muy amigable hace buen trabajo
Antony Gandara, es muy amigable hace buen trabajo recomendable porque ayuda en la venta y da buenos precios
Jun 08, 2022
Hi Anthony Gandara da muy buen servicio y una excelente
Hi Anthony Gandara da muy buen servicio y una excelente atención, pero sobre todo muy amable.
Jun 02, 2022
They’re very fast, efficient, kind and they try their
They’re very fast, efficient, kind and they try their best to guarantee satisfaction. This is my opinion
Janette Lopez
Internet Sales Rep
May 29, 2022
Horrible at communicating and definitely not forthcoming
Horrible at communicating and definitely not forthcoming with information. Would not recommend this place to anyone at all
Mike Ryan
Fleet Account Manager
Jun 03, 2021
Hawk Ford service manager mike is unprofessional. He is...
Hawk Ford service manager mike is unprofessional. He is trying to over charge for my car. They are fixing things that are not the problem
Vanity Walsh
Sales Consultant
May 12, 2022
Excellent Customer service, professional, courteous with
Excellent Customer service, professional, courteous with excellent vehicle knowledge. For car dealership experience, best ever. Tony, Vanity and Mike knocked it out of the park for us. Truly appreciated would highly recommend Hawk Ford Oak Lawn.