Staff
Service
James Benck
Service Director
Pete Abramowicz
Quick Lane Advisor
Amber Straubing
Quick Lane Advisor
LaQuita Childress
Service Advisor
Jared Mitchell
Quick Lane Advisor
Richard Pitlock
Service Advisor
Dave Brearley
Service Manager
Management
Nick Shaqra
New Car Sales Manager
Don Boros
General Sales Manager
Mark Gorokhovsky
General Manager
Michael Schlamadinger
Sales Manger
Bob Mels
Used Car Manger
Sales
Joe Venditti
Leasing Manager
Karen Boll
Sales Consultant
Nick Ristich
Sales Consultant
Ali Huseen
Sales Consultant
Anthony Gandara
Sales
Antony Garcia
Sales
Bert Abdullah
Sales
Fay Hussein
Sales Consultant
Jimmy Segura
Sales Consultant
Mitchell Maryfield
Sales Consultant
Mike Ryan
Fleet Account Manager
Finance
Joe Storti
Finance Director
Jerry Triplett (JT)
Finance Manger
Internet
Erin Mal
Internet Sales Rep
Jay Sweis
Business Development Manager
Alex De La Torre
Internet Sales Rep
Leslie Galvan
Internet Service Rep
Kenyana Johnson
Internet Sales Rep
James Benck
Service Director
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Feb 12, 2021
Excellent fast service. A little too pricey. Good options...
Excellent fast service. A little too pricey. Good options to choose which service to have done. Overall a very good experience. Lower prices desired. Thank you
Feb 11, 2021
Always friendly and professional! I called and they had...
Always friendly and professional! I called and they had me in that day to look and let me know what needed to be done, or in my case didn’t need to get done.
Feb 08, 2021
Friendly Staff...
Friendly Staff xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxx xxx xxxx xxx xxx xxx xxx xxx xx xxx XX xx xx xx xx xx xx xx xx xx xx xx
Feb 08, 2021
Great service! It was fast and professional. They clearly...
Great service! It was fast and professional. They clearly told me what will be done and advised me of the charges. I would definitely come back again.
Nick Shaqra
New Car Sales Manager
Jan 29, 2021
Hawk Ford did a great job by selling me a nice car and...
Hawk Ford did a great job by selling me a nice car and negotiating a great deal. This was one of my best car shopping experience. Nick, my salesman was great in answering my questions, exhibiting patience with me and my son, as well with treating us both like family. Loving the car.
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Jan 01, 2021
Everyone was helpful in the process of buying my first...
Everyone was helpful in the process of buying my first car. Lots of choices on the lot and nice people to work with. Did not feel super pressured and it made purchasing more comfortable.
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Dec 01, 2020
I needed to get my tail light cover repaired. My first...
I needed to get my tail light cover repaired. My first appt was 11/21 but it wasn't completed due to the part not being ordered and I sat there for 4 hours before being informed. On my 2nd visit. the problem was resolved and an apology was given by LaQuita.
Pete Abramowicz
Quick Lane Advisor
Feb 27, 2021
I needed and oil change ane battery. They did a great...
I needed and oil change ane battery. They did a great job. Thank you for the great service. I will go back for aervice on my car.
Feb 27, 2021
Great service, friendly and helpful. Explains job to be...
Great service, friendly and helpful. Explains job to be done and if you need additional work on the car. Very efficient. Quality workmanship and trustworthy.
Feb 23, 2021
Excelente customer service. Not wait. Easy check in....
Excelente customer service. Not wait. Easy check in. Will recommend it to my friends. Thank you again stay safe. Friendly staff. Xxxxxx nice discount. Bye
Feb 23, 2021
I am so happy with service. Very professional and very...
I am so happy with service. Very professional and very happy .! Excellent customer service.?didn’t have wait long. Good conversation with another customer. Was afraid to go because of covid. No worries. Thank
Feb 22, 2021
Excellent service very knowledgeable of parts and labor...
Excellent service very knowledgeable of parts and labor saved me a few bucks on a part they was able to save and they let me know it was a nail in my tire
Joe Venditti
Leasing Manager
Feb 25, 2021
Excellent experience. Joe answered all of our questions...
Excellent experience. Joe answered all of our questions in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting as well.
Feb 11, 2021
The service department at Hawk Ford has been the best I...
The service department at Hawk Ford has been the best I have ever felt with. I used a different dealership from where the car was originally purchased and was so dissatisfied. will continue to use Hawk Ford from now on for all my needs in the future.
Feb 11, 2021
Joe always provides exceptional service. He has worked...
Joe always provides exceptional service. He has worked with our family for years. Thanks again Joe it was a pleasure working with you again- K
Dec 10, 2020
Everyone was very helpful and Service was good everyone...
Everyone was very helpful and Service was good everyone was Super and car was finished in short time. It pays to make appointments . Awesome work
Dec 01, 2020
Joe provided my boyfriend and I am easy, happy car...
Joe provided my boyfriend and I am easy, happy car selling experience. Joe made our first experience one to remember! We are so happy with our purchase and felt we were in the best of hands!
Amber Straubing
Quick Lane Advisor
Feb 23, 2021
Always top notch service. Whether you have an appointment...
Always top notch service. Whether you have an appointment or are just running through the quick lane you are in good hands. The service advisors keep you informed.
Feb 23, 2021
My last contact was with Alma, who was professional and...
My last contact was with Alma, who was professional and polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me.
Feb 23, 2021
Very professional and prompt Service. The pricing is...
Very professional and prompt Service. The pricing is reasonable and you can ask the personal about any of the provided services. Most of the time this Dealership runs Great discounts and gives Reward Points!
Feb 22, 2021
Service is always excellent laquita was awesome with the...
Service is always excellent laquita was awesome with the service found out what was under warranty and what wasn’t and why showed the price quickly and got me the loaner car quickly thanks
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Don Boros
General Sales Manager
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Jan 30, 2021
I am very happy with my new vehicle. I got exactly what I...
I am very happy with my new vehicle. I got exactly what I wanted for the right price. Jimmy and Don were upfront and honest about everything. They made the whole process as quick and easy as possible.
Jan 15, 2021
From the start of my interest in getting a new car, this...
From the start of my interest in getting a new car, this dealership has been great. I couldn’t stay the entire time because of my schedule so I set something up to come back the same day. When I got back I signed and drove away in my new Ford Edge within an hour. Karen was so nice throughout the entire process. I highly recommend this dealership to do business with.
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Dec 18, 2020
Sales staff was great - very helpful and made the...
Sales staff was great - very helpful and made the experience enjoyable. Staff worked well with me to get me the vehicle that I was looking for at the price that I needed. We will definitely be returning to Hawk for our future vehicles.
LaQuita Childress
Service Advisor
Mar 01, 2021
Had to have my truck rewired it took a little long but...
Had to have my truck rewired it took a little long but was not a inconvenience they gave me an loaner car ,also kept me updated on the repair. I will surely recommend Hawk Ford to my friends and family. THANK YOU SO MUCH
Mar 01, 2021
Very good service experience. Appointment time was...
Very good service experience. Appointment time was convenient. Would go again. Thanks for the update to my car. Very good service. Very speedy response time.
Mar 01, 2021
Very friendly and fast service will definitely use again...
Very friendly and fast service will definitely use again in the future for any car repairs I may need and will recommend to my friends
Feb 26, 2021
This is late coming but you and all employees did a...
This is late coming but you and all employees did a marvelous job on my Ford Escape 2013 it been awhile since it was working
Feb 23, 2021
Customer was satisfied with quality work that I received....
Customer was satisfied with quality work that I received. And we'll refer other customers to this dealership for the type of service that I received
Karen Boll
Sales Consultant
Feb 23, 2021
My last contact was with Alma, who was professional and...
My last contact was with Alma, who was professional and polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me.
Feb 11, 2021
Always friendly and professional! I called and they had...
Always friendly and professional! I called and they had me in that day to look and let me know what needed to be done, or in my case didn’t need to get done.
Feb 04, 2021
This place is very nice,friendly people work there...
This place is very nice,friendly people work there ,always ready to help.I buy 3 cars at this place.Im very happy from service what they provide.
Jan 15, 2021
From the start of my interest in getting a new car, this...
From the start of my interest in getting a new car, this dealership has been great. I couldn’t stay the entire time because of my schedule so I set something up to come back the same day. When I got back I signed and drove away in my new Ford Edge within an hour. Karen was so nice throughout the entire process. I highly recommend this dealership to do business with.
Jan 12, 2021
Excellent service , very helpful in programming my phone...
Excellent service , very helpful in programming my phone to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options .
Nick Ristich
Sales Consultant
Feb 02, 2021
Easy to deal with. Went out of their way to help us with...
Easy to deal with. Went out of their way to help us with an out-of-state purchase. Upfront with any fees. I would definitely recommend.
Jan 29, 2021
Hawk Ford did a great job by selling me a nice car and...
Hawk Ford did a great job by selling me a nice car and negotiating a great deal. This was one of my best car shopping experience. Nick, my salesman was great in answering my questions, exhibiting patience with me and my son, as well with treating us both like family. Loving the car.
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Jan 27, 2021
We had an excellent experience at Hawk Ford yesterday...
We had an excellent experience at Hawk Ford yesterday when purchasing our van. Both Nick Ristich (sales) and Joe Storti (Finance Director) were Knowledgeable, respectful and able to our needs. The process was actually very enjoyable which made the decision to purchase from them an easy one. We left feeling good about our purchase and NOT feeling like "we were taken for a ride".
Jan 12, 2021
Excellent service , very helpful in programming my phone...
Excellent service , very helpful in programming my phone to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options .
Ali Huseen
Sales Consultant
Jan 30, 2021
I greatly appreciate the opportunity of being able to...
I greatly appreciate the opportunity of being able to shop locally and also being served by Ali and JT they were wonderful sales rep and I look forward to being a regular at hawks
Jan 11, 2021
Great place to get my oil change. Always let’s me know if...
Great place to get my oil change. Always let’s me know if I have any recalls or if I’m in need of any check-ups . Always friendly & helpful.
Nov 24, 2020
Yes i always enjoy coming here even if the associates...
Yes i always enjoy coming here even if the associates change they are very nice and helpful. I did ready fill out a previous survey
Oct 08, 2020
Absolutely horrible dealership and an even worse service...
Absolutely horrible dealership and an even worse service department. I will never bring any car that I ever own here again. I brought a 2019 Explorer Sport from this place and it has had so many problems in just over a year that I can't even name them all. On top of that, instead of taking care of a loyal customer like me, the service department had tried to blame me, not actually address the issues, and even charge me while the car is still under warranty. Now im stuck in a very bad spot that im going to have to pay a lot of money to get out of. Again, absolutely HORRIBLE. Thanks Hawk Ford..
Sep 29, 2020
Very good. 2nd car I bought From there and been great...
Very good. 2nd car I bought From there and been great both times. Would highly recommend this dealership to anyone looking to purchase a vehicle.
Jared Mitchell
Quick Lane Advisor
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Feb 08, 2021
Friendly Staff...
Friendly Staff xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxx xxx xxxx xxx xxx xxx xxx xxx xx xxx XX xx xx xx xx xx xx xx xx xx xx xx
Jan 28, 2021
I love this dealership! They have always taken care of...
I love this dealership! They have always taken care of my automotive needs with a smile and great service. Great service, great employees. Thank you
Jan 26, 2021
I was very please with the service with the service and...
I was very please with the service with the service and time it took to service my vehicle. I would recommend Hawk Ford to my friends.
Jan 25, 2021
Great service overall ! Timely and professional in...
Great service overall ! Timely and professional in delivery. Would visit them again in the future. I strongly recommend all ford owners to consider Hawk Ford !
Richard Pitlock
Service Advisor
Feb 23, 2021
Customer was satisfied with quality work that I received....
Customer was satisfied with quality work that I received. And we'll refer other customers to this dealership for the type of service that I received
Feb 20, 2021
Great Communication ProfessionalismFast Service Rich...
Great Communication Professionalism Fast Service Rich was excellent all around in helping us with our problem. Said 2 hours took only 30 minutes. Thank you
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Feb 08, 2021
Friendly Staff...
Friendly Staff xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxx xxx xxxx xxx xxx xxx xxx xxx xx xxx XX xx xx xx xx xx xx xx xx xx xx xx
Jan 26, 2021
I was very please with the service with the service and...
I was very please with the service with the service and time it took to service my vehicle. I would recommend Hawk Ford to my friends.
Anthony Gandara
Sales
Jan 28, 2021
Quick. Friendly. Efficient. They focus on what you want...
Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.
Dec 18, 2020
Very good service, good customer skills and excellent...
Very good service, good customer skills and excellent behavior from the guy who worked with me Anthony G. I felt like I was with my family members!!
Sep 16, 2020
The staff here are very polite professional and very...
The staff here are very polite professional and very helpful, especially Amber. A+Service! I always enjoy coming here for service on my car and will continue to do so.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Sep 11, 2020
Trading in my old car couldn't have been easier. This is...
Trading in my old car couldn't have been easier. This is my 5th car from Hawk and I'll always continue to come back here! I also don't trust anyone else with the mantainance of my car. Thank you guys!
Antony Garcia
Sales
Dec 18, 2020
Very good service, good customer skills and excellent...
Very good service, good customer skills and excellent behavior from the guy who worked with me Anthony G. I felt like I was with my family members!!
Nov 19, 2020
My salesman was Tony garcia. He was not very good. He was...
My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jul 13, 2020
Good experience. We purchased a 2020 Escape and worked...
Good experience. We purchased a 2020 Escape and worked with Anthony Garcia..Hawkford is clean and I felt safe with the social distancing being followed.
Jun 08, 2020
I had a very good experience at Hawk. From inquiry...
I had a very good experience at Hawk. From inquiry through to drive out. The sales rep Tony Garcia was friendly, responsive and helpful. I had all my questions answered and was treated with respect. I especially liked the no pressure sales style.
Mark Gorokhovsky
General Manager
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Oct 06, 2020
Every time I am the car I recently purchased, I return to...
Every time I am the car I recently purchased, I return to the moment where a lot of new vehicles encountered many issues. It seems I am still not enthusiastic about the new car. I do not plan to purchase from this brand in the future. I highly recommend one to seek other options. Avoid this dealership. Avoid Ford.
Sep 19, 2020
Keep coming back. Karen does the job of selling a car...
Keep coming back. Karen does the job of selling a car well. No pressure, gets info requested. Done deal! Coming in today to sinc the phone.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Aug 03, 2020
I came in for a oil change on my Explorer but when I...
I came in for a oil change on my Explorer but when I left, I left with my SUV n also 2019 Taurus. Thanks Mike
Bert Abdullah
Sales
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Sep 22, 2020
They're professional, prompt, friendly and true to all...
They're professional, prompt, friendly and true to all their offers promised, my experience was flawless!!nicholas was great!!! I would recommend friends and family always
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jul 06, 2020
It was my first time using a ford service center and I...
It was my first time using a ford service center and I was impressed with the professionalism and attention to detail of all involved. Eva checked me in explained the process and they were even able to contact me with a diagnosis sooner than expected.
May 13, 2020
Good people to deal with. Would definitely recommend to...
Good people to deal with. Would definitely recommend to my friends. I would always a Ford. Keep up the good work and I will see soon.
Dave Brearley
Service Manager
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Feb 08, 2021
Friendly Staff...
Friendly Staff xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Xxxxxxxxxxx xxx xxxx xxx xxx xxx xxx xxx xx xxx XX xx xx xx xx xx xx xx xx xx xx xx
Jan 12, 2021
They provided a great and timely service. I was able to...
They provided a great and timely service. I was able to conveniently schedule an appointment online. They also called me to discuss the work and recommendations before completing the work.
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Nov 26, 2020
Quick and easy service. I appreciate that they called...
Quick and easy service. I appreciate that they called after inspection for authorization on additional service, even though it was minimal. The online appointment process was very simple
Fay Hussein
Sales Consultant
Feb 27, 2021
Great dealer and wonderful salesman!!!!! Went out of...
Great dealer and wonderful salesman!!!!! Went out of their way to help with our special situation. Appreciate all the help and salesman knowledge. Thanks for everything
Feb 11, 2021
Faye from the sales department was very helpful,...
Faye from the sales department was very helpful, attentive and made the process of getting my car very smooth. Jerry, with Finance dept was very clear and honest about the financing process as well.
Jan 14, 2021
Fay was great from the moment we stepped on the lot. He...
Fay was great from the moment we stepped on the lot. He cared about our needs and wants and showed us a lot of great cars. His costumer service is too notch!!
Jan 07, 2021
Fay was very knowledgeable, straightforward and most...
Fay was very knowledgeable, straightforward and most important he was very honest. I will definitely be doing business with Fay in the future for me and my family.
Jan 03, 2021
Fay was super helpful, straightforward. Very friendly and...
Fay was super helpful, straightforward. Very friendly and knowledgeable and we spent about two hours there start to finish which isn’t bad. Would definitely recommend
Joe Storti
Finance Director
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Jan 29, 2021
Hawk Ford did a great job by selling me a nice car and...
Hawk Ford did a great job by selling me a nice car and negotiating a great deal. This was one of my best car shopping experience. Nick, my salesman was great in answering my questions, exhibiting patience with me and my son, as well with treating us both like family. Loving the car.
Jan 28, 2021
Quick. Friendly. Efficient. They focus on what you want...
Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Jan 27, 2021
We had an excellent experience at Hawk Ford yesterday...
We had an excellent experience at Hawk Ford yesterday when purchasing our van. Both Nick Ristich (sales) and Joe Storti (Finance Director) were Knowledgeable, respectful and able to our needs. The process was actually very enjoyable which made the decision to purchase from them an easy one. We left feeling good about our purchase and NOT feeling like "we were taken for a ride".
Jerry Triplett (JT)
Finance Manger
Feb 25, 2021
Excellent experience. Joe answered all of our questions...
Excellent experience. Joe answered all of our questions in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting as well.
Feb 15, 2021
Hawk Ford was very attentive and caring towards my needs!...
Hawk Ford was very attentive and caring towards my needs! The service advisor Eva was incredibly kinda and helped me better understand the service done! Great service in a timely manner.
Feb 11, 2021
Faye from the sales department was very helpful,...
Faye from the sales department was very helpful, attentive and made the process of getting my car very smooth. Jerry, with Finance dept was very clear and honest about the financing process as well.
Jan 30, 2021
I greatly appreciate the opportunity of being able to...
I greatly appreciate the opportunity of being able to shop locally and also being served by Ali and JT they were wonderful sales rep and I look forward to being a regular at hawks
Jan 12, 2021
I went there to get a service contract on my 2014...
I went there to get a service contract on my 2014 mustang. Everyone I encountered was very friendly and helpful. Everything went as planned. No issues.
Jimmy Segura
Sales Consultant
Feb 17, 2021
I was provided with phenomenal customer and technical...
I was provided with phenomenal customer and technical service. I comfortably left my vehicle with the employees and received it in like new condition. Not to mention how timely the service was completed as well.
Feb 01, 2021
purchased 2 of my vehicles here in the past but the sales...
purchased 2 of my vehicles here in the past but the sales rep that worked with me was rude and barely helped so we left.
Jan 30, 2021
I am very happy with my new vehicle. I got exactly what I...
I am very happy with my new vehicle. I got exactly what I wanted for the right price. Jimmy and Don were upfront and honest about everything. They made the whole process as quick and easy as possible.
Jan 12, 2021
Excellent service , very helpful in programming my phone...
Excellent service , very helpful in programming my phone to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options .
Jan 01, 2021
Everyone was helpful in the process of buying my first...
Everyone was helpful in the process of buying my first car. Lots of choices on the lot and nice people to work with. Did not feel super pressured and it made purchasing more comfortable.
Erin Mal
Internet Sales Rep
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Jan 21, 2021
The woman on the phone was fantastic. I believe her name...
The woman on the phone was fantastic. I believe her name was Erin. I would let her service me anytime. She performed in a very professional manner and answered all of my questions. Very efficient.
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Nov 19, 2020
My salesman was Tony garcia. He was not very good. He was...
My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant.
Mitchell Maryfield
Sales Consultant
Jan 28, 2021
Quick. Friendly. Efficient. They focus on what you want...
Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.
Dec 13, 2020
We had another amazing and smooth experience purchasing a...
We had another amazing and smooth experience purchasing a car today with this dealership. Hands down, one of the easiest processes thanks to Joe, he's the reason we keep returning. This is the 6th car we have purchased with this company in the last 10 years. He had us work with Mitchell who was accommodating to our requests and needs
Nov 07, 2020
Hawk did a really nice job of taking care of my vehicle....
Hawk did a really nice job of taking care of my vehicle. I would take my other Ford car in for service if it was needed.
Oct 24, 2020
Everyone took patience with me explained everything to...
Everyone took patience with me explained everything to the fullest walked with me talk with me and I had a great time I especially like sitting in different cars
Jay Sweis
Business Development Manager
Jan 21, 2021
The woman on the phone was fantastic. I believe her name...
The woman on the phone was fantastic. I believe her name was Erin. I would let her service me anytime. She performed in a very professional manner and answered all of my questions. Very efficient.
Dec 28, 2020
I had an excellent experience coming to this dealer. They...
I had an excellent experience coming to this dealer. They had great service starting from the sales people to the costumer service. Of course I would recommend this dealer to any one who asked.
Nov 28, 2020
We had a great experience. Our sales rep was extremely...
We had a great experience. Our sales rep was extremely helpful. He made sure we got the vehicle we wanted and more. I highly recommend hawk Ford!
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Alex De La Torre
Internet Sales Rep
Feb 25, 2021
Excellent experience. Joe answered all of our questions...
Excellent experience. Joe answered all of our questions in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting as well.
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Michael Schlamadinger
Sales Manger
Feb 03, 2021
Tried to buy a 2020 Ford Explorer Platinum from Hawk Ford...
Tried to buy a 2020 Ford Explorer Platinum from Hawk Ford Oak Lawn. They listed it with 5,600 miles on it for $48,995. When the sales person showed me the offer I nearly fell out of my seat. The manager came up to me and made the situation worse . Manager said, Let me explain it to you because the salesman is new.” He proceeded to tell me the car originally listed for $61,000 and they’re going to sell it to me for $55,000 minus the trade of $6,000. I told him the car was listed for $48,995, why are you selling it to me for 55 grand. He said, and I kid you not, because they have to pay Cook County tax of 8.25% before the rebates and other incentives on the end of the model year. I said, “The math doesn’t add up, you’re trying to screw me over.” He said, no this is what you’d pay at any dealer. I told him that I’m not at any dealer, I’m here and you listed the car for $48,995. Needless to say they wanted to rip me off. I grabbed my trade in keys and left the dealership. Completely falsely represented the price of the car and them tried to sell me on the monthly payments. I will never go back to this dealer again.
Nov 28, 2020
We had a great experience. Our sales rep was extremely...
We had a great experience. Our sales rep was extremely helpful. He made sure we got the vehicle we wanted and more. I highly recommend hawk Ford!
Leslie Galvan
Internet Service Rep
Jan 12, 2021
They provided a great and timely service. I was able to...
They provided a great and timely service. I was able to conveniently schedule an appointment online. They also called me to discuss the work and recommendations before completing the work.
Kenyana Johnson
Internet Sales Rep
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Bob Mels
Used Car Manger
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
