Staff
Service
James Benck
Service Director
Pete Abramowicz
Quick Lane Advisor
Amber Straubing
Quick Lane Advisor
Richard Pitlock
Service Advisor
Dave Brearley
Service Manager
Management
Nick Shaqra
New Car Sales Manager
Don Boros
General Sales Manager
Mark Gorokhovsky
General Manager
Michael Schlamadinger
Sales Manger
Bob Mels
Used Car Manger
Sales
Joe Venditti
Leasing Manager
Nick Ristich
Sales Consultant
Karen Boll
Sales Consultant
Ali Huseen
Sales Consultant
Anthony Gandara
Sales
Antony Garcia
Sales
Bert Abdullah
Sales
Fay Hussein
Sales Consultant
Jimmy Segura
Sales Consultant
Mitchell Maryfield
Commercial Account Manager
Horacio De La Vega
Sales Consultant
Irving Gasca
Sales Consultant
Stan Gibson
Sales Consultant
Mike Ryan
Fleet Account Manager
Anthony Guiliano
Sales Consultant
Finance
Joe Storti
Finance Director
Jerry Triplett (JT)
Finance Manger
Internet
Jay Sweis
Business Development Manager
Kenyana Johnson
Internet Sales Rep
James Benck
Service Director
Oct 11, 2021
The servers did a very good job in working on the car and...
The servers did a very good job in working on the car and giving me ideas on what to fix for the future
Oct 07, 2021
They were able to take me right away for my oil change...
They were able to take me right away for my oil change and the staff was very friendly and helpful! I like they told me that I was going to need new tire and weren’t pushing to sell me any but did tell me a sale was coming in the near future, will definitely be back!
Sep 11, 2021
The best dealership in Illinois, management always go...
The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.
Sep 10, 2021
I was consistently ignored FOR WEEKS. Several different...
I was consistently ignored FOR WEEKS. Several different messages from various reps and there was no coordination with my insurance. Several mishaps. After four years I Wont be returning to Hawk service.
Aug 13, 2021
I'm very satisfied with their work, attentiveness and...
I'm very satisfied with their work, attentiveness and communication! I will recommend them to family and friends for sure! Keep up the good work it's greatly appreciated! Thank you!
Pete Abramowicz
Quick Lane Advisor
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Oct 14, 2021
Great service at the dealership. Easy to schedule an...
Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.
Oct 13, 2021
This dealership is very clean and reliable and polite to...
This dealership is very clean and reliable and polite to the customer. Take very good care of my car.thank you.
Oct 12, 2021
Pete was very professional and explained work that was...
Pete was very professional and explained work that was needed called when work was completed
Oct 11, 2021
Quick Friendly Service done in the time they told me it...
Quick Friendly Service done in the time they told me it would be. And kept me informed
Amber Straubing
Quick Lane Advisor
Oct 16, 2021
Nice staff. Good service. Very friendly. Original parts...
Nice staff. Good service. Very friendly. Original parts good quality. On time. No long wait.
Oct 16, 2021
Amber went above and beyond what I had expected for...
Amber went above and beyond what I had expected for customer service. Car was also serviced well.
Oct 15, 2021
Was in and out in 45 minutes. The staff was super...
Was in and out in 45 minutes. The staff was super pleasant and helped answer my questions about rewards
Oct 12, 2021
Easy to schedule an appointment. Friendly and...
Easy to schedule an appointment. Friendly and knowledgeable staff. Reasonably priced. Coupons helpful to defray the cost. They go above and beyond to service your vehicle.
Oct 11, 2021
Quick Friendly Service done in the time they told me it...
Quick Friendly Service done in the time they told me it would be. And kept me informed
Nick Shaqra
New Car Sales Manager
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Oct 14, 2021
Sales person was very personable and straightforward....
Sales person was very personable and straightforward. (Karen B) taking care of any problems and making delivery go smoothly
Oct 12, 2021
Nice people to do business with! I've been a customer...
Nice people to do business with! I've been a customer since they opened. It's nice to still seeing the same people working there.
Sep 29, 2021
Overall great experience buying my first car. Friendly...
Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.
Sep 24, 2021
I bought a used car from Nick Ristich back on 8/11. I...
I bought a used car from Nick Ristich back on 8/11. I really liked the car besides some chips in paint that was noticed after the test drive. Nick said that the chips can easily get painted over on site we just need to schedule a follow-up appointment to get it done. Perfect, bought the car and took it home. It took 6 weeks and several reschedules to get the touch-ups done, which was a hassle, but the chips are no longer noticeable. They gave me a rental so that I could leave the car at the dealership which gave the painters plenty of time to look over the whole car. Nick Shaqra assisted a lot with expediting the process and ensuring high quality of work was done. He explained in full detail every question I had and he even threw in a color matched paint pen so that I can take care of any minor chips in the future that occur. Appreciate the attention to detail especially on a new customers car.
Richard Pitlock
Service Advisor
Oct 15, 2021
Great experience, friendly customer service and quick...
Great experience, friendly customer service and quick turn around. It was a pleasure working with Hawk Ford!
Oct 15, 2021
Quick repairs and good service. I was happy with the...
Quick repairs and good service. I was happy with the outcome. Keep up with the great work!
Oct 11, 2021
The servers did a very good job in working on the car and...
The servers did a very good job in working on the car and giving me ideas on what to fix for the future
Oct 08, 2021
I wish I had brought my car here before I spent $400 for...
I wish I had brought my car here before I spent $400 for a non existent problem. The rep at the front desk, at Ford, was very courteous. he listened to my description of the problem and the next day called with the fix which involved 3 parts. One part was covered under an extended warranty but the others were not. The rep took time to explain which part could affect the drive ability of the car and there was no pressure to fix both. I will be coming to Hawk Ford for all my service requirements. THANKS SO MUCH!
Oct 07, 2021
They were able to take me right away for my oil change...
They were able to take me right away for my oil change and the staff was very friendly and helpful! I like they told me that I was going to need new tire and weren’t pushing to sell me any but did tell me a sale was coming in the near future, will definitely be back!
Joe Venditti
Leasing Manager
Oct 14, 2021
Great service at the dealership. Easy to schedule an...
Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.
Oct 12, 2021
Nice people to do business with! I've been a customer...
Nice people to do business with! I've been a customer since they opened. It's nice to still seeing the same people working there.
Sep 23, 2021
Easy to deal with and understood what I was looking for...
Easy to deal with and understood what I was looking for in a vehicle. All of the staff was very friendly.
Sep 11, 2021
The best dealership in Illinois, management always go...
The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.
Sep 05, 2021
Great staffing who get straight to the point to help you...
Great staffing who get straight to the point to help you look for the car that you need whilst making you happy with your car.
Nick Ristich
Sales Consultant
Oct 07, 2021
Everyone help, their attitudes were good and we got it...
Everyone help, their attitudes were good and we got it done in a timely fashion
Oct 01, 2021
The people at this dealership are very nice, although...
The people at this dealership are very nice, although they could be a little quicker to finish deals but I’m very happy with the service
Sep 30, 2021
Nick Ristich is the best salesman in the business! You...
Nick Ristich is the best salesman in the business! You will be treated well at Hawk!
Sep 24, 2021
I bought a used car from Nick Ristich back on 8/11. I...
I bought a used car from Nick Ristich back on 8/11. I really liked the car besides some chips in paint that was noticed after the test drive. Nick said that the chips can easily get painted over on site we just need to schedule a follow-up appointment to get it done. Perfect, bought the car and took it home. It took 6 weeks and several reschedules to get the touch-ups done, which was a hassle, but the chips are no longer noticeable. They gave me a rental so that I could leave the car at the dealership which gave the painters plenty of time to look over the whole car. Nick Shaqra assisted a lot with expediting the process and ensuring high quality of work was done. He explained in full detail every question I had and he even threw in a color matched paint pen so that I can take care of any minor chips in the future that occur. Appreciate the attention to detail especially on a new customers car.
Sep 11, 2021
The best dealership in Illinois, management always go...
The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.
Don Boros
General Sales Manager
Oct 15, 2021
Great Customer Service! Ask for Bert, who was a very...
Great Customer Service! Ask for Bert, who was a very helpful and great Sales Representative when I was buying my vehicle for the first time!
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Jul 29, 2021
I really liked our sales person. He was very personable....
I really liked our sales person. He was very personable. And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in his office. It was very intimidating.
Jul 28, 2021
In and out in less than half an hour for a quick lube oil...
In and out in less than half an hour for a quick lube oil change. Gentlemen at desk was very pleasant and professional, I don’t remember his name. Sorry
Jul 22, 2021
Very friendly staff and very professional nice and clean...
Very friendly staff and very professional nice and clean facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much
Karen Boll
Sales Consultant
Oct 14, 2021
Sales person was very personable and straightforward....
Sales person was very personable and straightforward. (Karen B) taking care of any problems and making delivery go smoothly
Sep 03, 2021
Super friendly and efficient, took the stress out of a...
Super friendly and efficient, took the stress out of a stressful situation. Listened to what I wanted and did not try to sell me something different. Made buying a car about as painless as it can be.
Jul 19, 2021
Took for for ever to get vehicle in for repairs, when...
Took for for ever to get vehicle in for repairs, when called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on repairs, would not recommend.
Jul 15, 2021
Amazingly fast and efficient service to get me in and out...
Amazingly fast and efficient service to get me in and out with minimal fuss. The whole team worked together to make sure I always had someone working with me.
Jun 07, 2021
I had a great experience at Hawk Ford. Would definitely...
I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.
Ali Huseen
Sales Consultant
Oct 02, 2021
The staff was friendly and welcoming. Ali is awesome and...
The staff was friendly and welcoming. Ali is awesome and he’s the man you want to see.
Sep 03, 2021
Working with the Hawk Ford team was so easy. They didn’t...
Working with the Hawk Ford team was so easy. They didn’t mind when I had to bring my 9 month old son along, and were so understanding. Ali was our salesman & he made the buying process a breeze. We can’t thank everyone there enough!
Jul 01, 2021
Ali Huseen and Jerry Triplett are the best. Hawk is lucky...
Ali Huseen and Jerry Triplett are the best. Hawk is lucky to have him. Will be back because of him and the finance department staff.
Jul 01, 2021
It was a very good and easy experience. The staff was...
It was a very good and easy experience. The staff was very responsive and professional. I found a great truck and meets each of my requirements for work and daily needs.
Jul 01, 2021
Good deals on good used cars. Better than all others...
Good deals on good used cars. Better than all others compared within 5 mile radius.
Anthony Gandara
Sales
Jun 22, 2021
They are very friendly n treat you kindly with respect....
They are very friendly n treat you kindly with respect. They take time to show you around n show you any car you want to look at.They answer all your questions.
Apr 28, 2021
Great service. 5th New car I have bought at this...
Great service. 5th New car I have bought at this dealership. Nick the manager was generous with my trade in value, considering it had a bad transmission.
Apr 26, 2021
Great seviice!They are a busy dealership but well worth...
Great seviice! They are a busy dealership but well worth the wait! The add a smile with a personal touch.my sales guy Irving and Mgr Mike along with the finance guy Joe work together well as a team!
Mar 17, 2021
Every time I visit Oaklawn Hawk Ford The service is...
Every time I visit Oaklawn Hawk Ford The service is tremendous, they’ve always been honest and I value their opinion, anything that is wrong or they can help me with the wheel, it is nice doing business with those guys
Jan 28, 2021
Quick. Friendly. Efficient. They focus on what you want...
Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.
Mark Gorokhovsky
General Manager
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Jul 22, 2021
Very friendly staff and very professional nice and clean...
Very friendly staff and very professional nice and clean facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much
Jun 25, 2021
Good service friendly staff nice place to work clean...
Good service friendly staff nice place to work clean Environmental and place to work Number One team in Chicago
Jun 15, 2021
The Service Was Fast , Like The Peoples Very Friendly And...
The Service Was Fast , Like The Peoples Very Friendly And They Know What Going On With My Truck I'm To Tell All My Friends About Hawk
May 25, 2021
Brought my car in because it was leaking water in the...
Brought my car in because it was leaking water in the back window. Hawk ford denies there’s a leak. When I picked up my car I noticed the tint or rear window was peeled and destroyed. When I attempted to contact them about it, they won’t return my calls! On top of that, had car oil change done there, and they removed the under- guard from the motor but never put it back on!!! Completely unprofessional!! Incompetent!! And untrustworthy!! I’ve bought 2 cars there in the past but will never set foot there again!!!
Antony Garcia
Sales
Apr 19, 2021
my experience with Hawk Ford of Oak Lawn was very good to...
my experience with Hawk Ford of Oak Lawn was very good to excellent with Joe in Finance and Tony Garcia in sales, were great all around people to deal with.
Dec 18, 2020
Very good service, good customer skills and excellent...
Very good service, good customer skills and excellent behavior from the guy who worked with me Anthony G. I felt like I was with my family members!!
Nov 19, 2020
My salesman was Tony garcia. He was not very good. He was...
My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant.
Sep 14, 2020
I had a pleasant time having my vehicle serviced here,...
I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.
Jul 13, 2020
Good experience. We purchased a 2020 Escape and worked...
Good experience. We purchased a 2020 Escape and worked with Anthony Garcia..Hawkford is clean and I felt safe with the social distancing being followed.
Joe Storti
Finance Director
Oct 14, 2021
Sales person was very personable and straightforward....
Sales person was very personable and straightforward. (Karen B) taking care of any problems and making delivery go smoothly
Oct 14, 2021
Great service at the dealership. Easy to schedule an...
Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.
Oct 12, 2021
Nice people to do business with! I've been a customer...
Nice people to do business with! I've been a customer since they opened. It's nice to still seeing the same people working there.
Sep 24, 2021
I bought a used car from Nick Ristich back on 8/11. I...
I bought a used car from Nick Ristich back on 8/11. I really liked the car besides some chips in paint that was noticed after the test drive. Nick said that the chips can easily get painted over on site we just need to schedule a follow-up appointment to get it done. Perfect, bought the car and took it home. It took 6 weeks and several reschedules to get the touch-ups done, which was a hassle, but the chips are no longer noticeable. They gave me a rental so that I could leave the car at the dealership which gave the painters plenty of time to look over the whole car. Nick Shaqra assisted a lot with expediting the process and ensuring high quality of work was done. He explained in full detail every question I had and he even threw in a color matched paint pen so that I can take care of any minor chips in the future that occur. Appreciate the attention to detail especially on a new customers car.
Sep 07, 2021
I went into Hawk on Friday during the day to have the...
I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K. I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with. While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious. The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan. The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well. In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better.
Dave Brearley
Service Manager
Oct 11, 2021
The servers did a very good job in working on the car and...
The servers did a very good job in working on the car and giving me ideas on what to fix for the future
Oct 11, 2021
Friendly helpful informative staffWaiting area clean and...
Friendly helpful informative staff Waiting area clean and comfortable Easy accessible location and I felt safe
Oct 07, 2021
They were able to take me right away for my oil change...
They were able to take me right away for my oil change and the staff was very friendly and helpful! I like they told me that I was going to need new tire and weren’t pushing to sell me any but did tell me a sale was coming in the near future, will definitely be back!
Sep 28, 2021
FRIENDLY , Attentive I would recommend all my friends and...
FRIENDLY , Attentive I would recommend all my friends and family what I loved more yous we’re QUICK thank you 😊
Aug 13, 2021
The service was excellent Ford hawk I will recommend...
The service was excellent Ford hawk I will recommend friends family for your car service A neighbor recommended me l hope the strike is over soon with the mechanics
Bert Abdullah
Sales
Oct 15, 2021
Great Customer Service! Ask for Bert, who was a very...
Great Customer Service! Ask for Bert, who was a very helpful and great Sales Representative when I was buying my vehicle for the first time!
Jul 28, 2021
Friendly sells people as well service . will work hard...
Friendly sells people as well service . will work hard with u and will always tell your the truth. Service even drove me around and asked questions.
Jun 10, 2021
Very nice people working to help you. Always make sure...
Very nice people working to help you. Always make sure you understand what going on, very good with they time. They know your car/truck.
Apr 24, 2021
I purchased a 2020 fusion and added heated seats and...
I purchased a 2020 fusion and added heated seats and remote start. I brought it into service a few days later to have them installed. When i came to pick my car up, we went through about 5 people before someone could show me how to get remote start to work. Heated seats are great. I also asked for my car to be washed when I picked it up and it wasn’t
Apr 23, 2021
Excellent dealership, very neat and clean, Staff was very...
Excellent dealership, very neat and clean, Staff was very courteous and friendly. Waiting area very clean and spacious. Comfortable lounge chairs. Excellent lighting for reading. Overall everything was excellent.
Jerry Triplett (JT)
Finance Manger
Sep 29, 2021
Overall great experience buying my first car. Friendly...
Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.
Sep 18, 2021
Went in looking for a new escape and decided to buy a new...
Went in looking for a new escape and decided to buy a new Edge ST instead and couldn’t be happier!
Sep 07, 2021
I went into Hawk on Friday during the day to have the...
I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K. I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with. While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious. The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan. The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well. In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better.
Sep 03, 2021
Working with the Hawk Ford team was so easy. They didn’t...
Working with the Hawk Ford team was so easy. They didn’t mind when I had to bring my 9 month old son along, and were so understanding. Ali was our salesman & he made the buying process a breeze. We can’t thank everyone there enough!
Aug 02, 2021
We were very fortunate to have Nick as a salesman what a...
We were very fortunate to have Nick as a salesman what a great guy! His knowledge, professionalism, and personality made our car buying experience a true joy and very easy. Nick is a true asset to Hawk Ford! He makes you want to come back to buy another. This is my second purchase from Hawk and will definitely come back for more! Thank you😊!
Fay Hussein
Sales Consultant
Aug 09, 2021
Great experience and worked with several great people who...
Great experience and worked with several great people who are truly assets to the business. Nick Shaqra, Nick Ristich, Joe Stori and Fay Hussein and Erin.
Apr 14, 2021
Like always you guys are amazing , super helpful, super...
Like always you guys are amazing , super helpful, super nice , do everything you guys could and I appreciate it soo much. Super thank you to Nike
Mar 22, 2021
Always great customer service and always extremely...
Always great customer service and always extremely profession with everything we did. Thanks for being so easy to work with. We appreciate it. Thanks for being so great.
Mar 20, 2021
Fay Hussein was awesome! He wasn't pushy and really...
Fay Hussein was awesome! He wasn't pushy and really helped work with me to get what I wanted and what I was comfortable with. He deserves a raise!
Mar 17, 2021
Hawk Ford are great people from my salesman Fay Hussein...
Hawk Ford are great people from my salesman Fay Hussein to Joe Venditti.They made me feel very comfortable.I am very satisfied as customer.
Jimmy Segura
Sales Consultant
Sep 25, 2021
After I thoroughly check the vehicle that needed air...
After I thoroughly check the vehicle that needed air filter cabin filter ,brakes And I got a lowball on my trade it so no I wouldn’t recommend this place to any other person
Jun 07, 2021
I had a great experience at Hawk Ford. Would definitely...
I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.
Jun 04, 2021
I'm really enjoying my relationship with Oak Lawn Ford....
I'm really enjoying my relationship with Oak Lawn Ford. They treat me as though they care about me and my car. Their follow through with notifications and the service they provide are all above par. Just great, professional and friendly service.
May 20, 2021
Not sure what to write other than Joe brought everything...
Not sure what to write other than Joe brought everything together, made the transaction as smooth as possible, picked me up at the airport. In a nut shell joe kicks xxx! Thank you
May 20, 2021
Very good communication and helping me pick the vehicle...
Very good communication and helping me pick the vehicle of my dreams ! Everyone was very helpful throughout our whole sales experience! Thank you so much !
Jay Sweis
Business Development Manager
Sep 11, 2021
The best dealership in Illinois, management always go...
The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.
Sep 07, 2021
I went into Hawk on Friday during the day to have the...
I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K. I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with. While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious. The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan. The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well. In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better.
Sep 03, 2021
Super friendly and efficient, took the stress out of a...
Super friendly and efficient, took the stress out of a stressful situation. Listened to what I wanted and did not try to sell me something different. Made buying a car about as painless as it can be.
Aug 02, 2021
Everyone in the service department is very knowledgeable...
Everyone in the service department is very knowledgeable and helpful. They always find you the best price and I wouldn’t trust my car with anyone else!
Jul 17, 2021
Very friendly easy to deal with professional people. Joe...
Very friendly easy to deal with professional people. Joe Venditti was extreme helpful. Wii’s always go back to him for future Buys. Very clean dealership.
Kenyana Johnson
Internet Sales Rep
Oct 14, 2021
Great service at the dealership. Easy to schedule an...
Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.
Sep 11, 2021
The best dealership in Illinois, management always go...
The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.
Sep 07, 2021
I went into Hawk on Friday during the day to have the...
I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K. I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with. While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious. The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan. The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well. In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better.
Aug 02, 2021
Everyone in the service department is very knowledgeable...
Everyone in the service department is very knowledgeable and helpful. They always find you the best price and I wouldn’t trust my car with anyone else!
Jul 22, 2021
Kathy was great and helped me a lot thank you for your...
Kathy was great and helped me a lot thank you for your service I will be visiting again for any more car work I need
Michael Schlamadinger
Sales Manger
Sep 05, 2021
Great staffing who get straight to the point to help you...
Great staffing who get straight to the point to help you look for the car that you need whilst making you happy with your car.
Aug 24, 2021
Thank you Horacio for helping me purchase my new vehicle...
Thank you Horacio for helping me purchase my new vehicle for work
Aug 20, 2021
Horacio De La Vega and Mike Schlamadinger did great and...
Horacio De La Vega and Mike Schlamadinger did great and outstanding work helping us out!
Jul 23, 2021
Horacio and Mike helped me find the car that fit me. I'm...
Horacio and Mike helped me find the car that fit me. I'm going home happy not only because I got a new car but because they were so kind.
May 25, 2021
Brought my car in because it was leaking water in the...
Brought my car in because it was leaking water in the back window. Hawk ford denies there’s a leak. When I picked up my car I noticed the tint or rear window was peeled and destroyed. When I attempted to contact them about it, they won’t return my calls! On top of that, had car oil change done there, and they removed the under- guard from the motor but never put it back on!!! Completely unprofessional!! Incompetent!! And untrustworthy!! I’ve bought 2 cars there in the past but will never set foot there again!!!
Mitchell Maryfield
Commercial Account Manager
Jul 16, 2021
Mitch our salesman was wonderful to help us with the out...
Mitch our salesman was wonderful to help us with the out of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B from KC
Jun 07, 2021
I had a great experience at Hawk Ford. Would definitely...
I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.
Apr 01, 2021
Hawk Ford work with us within our budget limitations....
Hawk Ford work with us within our budget limitations. They were very responsive to our needs and guided us through making our final new vehicle purchase. Joe
Jan 28, 2021
Quick. Friendly. Efficient. They focus on what you want...
Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.
Dec 13, 2020
We had another amazing and smooth experience purchasing a...
We had another amazing and smooth experience purchasing a car today with this dealership. Hands down, one of the easiest processes thanks to Joe, he's the reason we keep returning. This is the 6th car we have purchased with this company in the last 10 years. He had us work with Mitchell who was accommodating to our requests and needs
Horacio De La Vega
Sales Consultant
Aug 24, 2021
Thank you Horacio for helping me purchase my new vehicle...
Thank you Horacio for helping me purchase my new vehicle for work
Aug 20, 2021
Horacio De La Vega and Mike Schlamadinger did great and...
Horacio De La Vega and Mike Schlamadinger did great and outstanding work helping us out!
Jul 23, 2021
Horacio and Mike helped me find the car that fit me. I'm...
Horacio and Mike helped me find the car that fit me. I'm going home happy not only because I got a new car but because they were so kind.
May 21, 2021
Just left this dealer after wasting an hour and a half of...
Just left this dealer after wasting an hour and a half of my time. I went to look at a 2021 F150 with a online price of $53k. The "sales manager" Michael Schlamadinger came back with a price of $65k out the door, citing some bull about inventory. After I showed him another dealer with the same car on order had an out the door price of $51k, he did everything to debunk it and talked crap about the other dealers and wouldn't make any movement with the cost. I told him to stop giving BS numbers and went to leave and he proceeded to berate my wife and I all the way outside as we walked to our car. Did I mention he said some ignorant remarks about firefighters on my way out? (I'm a firefighter) That guy alone is a good enough reason to never do business here.
Bob Mels
Used Car Manger
Oct 15, 2021
Fast courteous, friendly, service. Knowledgeable staff...
Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...
Jul 28, 2021
In and out in less than half an hour for a quick lube oil...
In and out in less than half an hour for a quick lube oil change. Gentlemen at desk was very pleasant and professional, I don’t remember his name. Sorry
May 25, 2021
Brought my car in because it was leaking water in the...
Brought my car in because it was leaking water in the back window. Hawk ford denies there’s a leak. When I picked up my car I noticed the tint or rear window was peeled and destroyed. When I attempted to contact them about it, they won’t return my calls! On top of that, had car oil change done there, and they removed the under- guard from the motor but never put it back on!!! Completely unprofessional!! Incompetent!! And untrustworthy!! I’ve bought 2 cars there in the past but will never set foot there again!!!
Jan 27, 2021
The best of the best. I was in and out. The process was...
The best of the best. I was in and out. The process was one of the easiest car buying experiences. Everyone was extremely helpful and knowledgeable.
Irving Gasca
Sales Consultant
Sep 23, 2021
Easy to deal with and understood what I was looking for...
Easy to deal with and understood what I was looking for in a vehicle. All of the staff was very friendly.
Apr 26, 2021
Great seviice!They are a busy dealership but well worth...
Great seviice! They are a busy dealership but well worth the wait! The add a smile with a personal touch.my sales guy Irving and Mgr Mike along with the finance guy Joe work together well as a team!
Apr 07, 2021
Recently purchased my new Ford Escape through him, great...
Recently purchased my new Ford Escape through him, great guy! Not pushy as other car dealers could be and very reasonable. Also kept in contact with me as I was going through the car trade-in process!
Stan Gibson
Sales Consultant
Sep 29, 2021
Overall great experience buying my first car. Friendly...
Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.
Sep 07, 2021
I went into Hawk on Friday during the day to have the...
I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K. I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with. While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious. The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan. The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well. In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better.
Jul 29, 2021
I really liked our sales person. He was very personable....
I really liked our sales person. He was very personable. And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in his office. It was very intimidating.
Mike Ryan
Fleet Account Manager
Jun 04, 2021
Hawk Ford service manager mike is unprofessional. He is...
Hawk Ford service manager mike is unprofessional. He is trying to over charge for my car. They are fixing things that are not the problem
