Staff

Service

James Benck

James Benck

Service Director

Certified
273 Reviews
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Pete Abramowicz

Pete Abramowicz

Quick Lane Advisor

Certified
214 Reviews
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Amber Straubing

Amber Straubing

Service Advisor

Certified
203 Reviews
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Richard Pitlock

Richard Pitlock

Service Advisor

Certified
134 Reviews
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Dave Brearley

Dave Brearley

Service Manager

Certified
60 Reviews
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Donny Womble

Donny Womble

Quick Lane Advisor
13 Reviews
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Management

Nick Shaqra

Nick Shaqra

New Car Sales Manager
152 Reviews
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Don Boros

Don Boros

General Sales Manager
80 Reviews
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Mark Gorokhovsky

Mark Gorokhovsky

General Manager
45 Reviews
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Michael Schlamadinger

Michael Schlamadinger

Sales Manger
10 Reviews
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Bob Mels

Bob Mels

Used Car Manger
6 Reviews
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Sales

Joe Venditti

Joe Venditti

Leasing Manager
103 Reviews
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Nick Ristich

Nick Ristich

Sales Consultant
89 Reviews
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Karen Boll

Karen Boll

Sales Consultant
70 Reviews
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Ali Huseen

Ali Huseen

Sales Consultant
58 Reviews
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Anthony Gandara

Anthony Gandara

Sales
45 Reviews
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Antony Garcia

Antony Garcia

Sales
41 Reviews
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Bert Abdullah

Bert Abdullah

Sales
37 Reviews
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Fay Hussein

Fay Hussein

Sales Consultant
19 Reviews
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Jimmy Segura

Jimmy Segura

Sales Consultant
15 Reviews
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Mitchell Maryfield

Mitchell Maryfield

Commercial Account Manager
7 Reviews
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Horacio De La Vega

Horacio De La Vega

Sales Consultant
4 Reviews
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Stan Gibson

Stan Gibson

Sales Consultant
4 Reviews
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Anthony Guiliano

Anthony Guiliano

Sales Consultant
1 Review
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Mike Ryan

Mike Ryan

Fleet Account Manager
1 Review
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Finance

Joe Storti

Joe Storti

Finance Director
45 Reviews
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Jerry Triplett (JT)

Jerry Triplett (JT)

Finance Manger
29 Reviews
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Internet

Jay Sweis

Jay Sweis

Business Development Manager
14 Reviews
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Kenyana Johnson

Kenyana Johnson

Internet Sales Rep
10 Reviews
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Adriel Barraza

Adriel Barraza

Internet Sales Rep
1 Review
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Janette Lopez

Janette Lopez

Internet Sales Rep
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James Benck

James Benck

Service Director

273 Reviews
Certified
Recent Reviews

Jan 19, 2022

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Great service with correcting some faulty parts and...

Great service with correcting some faulty parts and making sure that the customer was not responsible.

Jan 17, 2022

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The team was excellent! They were very knowledgeable and...

The team was excellent! They were very knowledgeable and helpful. I recommend them to anyone needing car service.

Jan 13, 2022

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They did tea good job found the problem price little high...

They did tea good job found the problem price little high but it was ok

Jan 05, 2022

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They really did a fantastic job of communicating with me...

They really did a fantastic job of communicating with me what the problem was and what they did to solve it the service advisor and the service manager went above and beyond expectations

Jan 05, 2022

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I like the dealer but not the people who work there and...

I like the dealer but not the people who work there and many times they are very rude in how they speak and more with people who do not speak English

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Pete Abramowicz

Pete Abramowicz

Quick Lane Advisor

214 Reviews
Certified
Dealership Experience 1 years 11 months
Industry Experience 23 years 8 months
Welcome to Hawk Ford Quick Lane, my name is Peter Abramowicz. I have been in the automotive industry for 22 years. I enjoy my work as a quick lane advisor because of the opportunity to help my customers with their automotive service needs. My goal is to provide overall customer satisfaction not only with the automotive service but also in their experience with me. Outside of work I enjoy football and family. Go Bears! If you have any questions or need to schedule an appointment, please call me at 708-233-8007. Thank you.
Recent Reviews

Jan 19, 2022

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Great service with correcting some faulty parts and...

Great service with correcting some faulty parts and making sure that the customer was not responsible.

Jan 18, 2022

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They got me in and did the work fast . Hope to be there...

They got me in and did the work fast . Hope to be there in 3 month for my nest oil change

Jan 17, 2022

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The team was excellent! They were very knowledgeable and...

The team was excellent! They were very knowledgeable and helpful. I recommend them to anyone needing car service.

Jan 16, 2022

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They were quick and made sure I received the services...

They were quick and made sure I received the services that I needed. They also stayed in communication with me as they worked on my vehicle.

Jan 13, 2022

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They did tea good job found the problem price little high...

They did tea good job found the problem price little high but it was ok

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Amber Straubing

Amber Straubing

Service Advisor

203 Reviews
Certified
Recent Reviews

Jan 18, 2022

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Employee Rating

Outstanding customer service & communication by Amber...

Outstanding customer service & communication by Amber Straubing at Hawk Ford. For the past nearly 6 years of vehicle ownership ( purchased certified used from Hawk Ford - our Son's first vehicle from his H.S. years to now college); Amber has taken great care of us. Clear explanation of work needed & work performed, timley communications, and the job is done correctly the first time around when Amber is involved. Hawk Ford and other car dealerships need more people like Amber Straubing. Well done. Very Happy with Amber since day one of vehicle ownership. Thank You Amber for your professionalism, oustanding communication, dedication to customer service / client service, and most importantly - high level of integrity. As a former Team Service Manager / Assistant Manager & Service Writer at 5 star dealerships (no longer be working in the automobile & light truck service industry); I still know top notch service & customer service / client care when I see it. Keep up the excellent work Amber. Thanks again & Happy New Year!! Continued success to you and the Hawk Ford Team.

Jan 14, 2022

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Friendly fast efficient honest thorough patient I Will...

Friendly fast efficient honest thorough patient I Will recommend this dealer to my truck friends

Jan 13, 2022

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They did tea good job found the problem price little high...

They did tea good job found the problem price little high but it was ok

Jan 08, 2022

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Fast service friendly staff got an appointment right away...

Fast service friendly staff got an appointment right away clean waiting area I will use Hawk Ford again

Jan 08, 2022

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Pete in Quick Lane is the best! He helped me get the...

Pete in Quick Lane is the best! He helped me get the right tires and headlights. He is so knowledgeable and got me the best deal. Most of all he is very kind and helpful! Thank you Hawk Ford and Quick Lane for an awesome employee!

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Nick Shaqra

Nick Shaqra

New Car Sales Manager
Recent Reviews

Jan 10, 2022

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Great Customer service and no pressure to purchase a...

Great Customer service and no pressure to purchase a vehicle you want, but Instead a vehicle you'll love

Dec 25, 2021

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Very nice salesman and they were great and the dealership...

Very nice salesman and they were great and the dealership was nice and clean. I would recom mend the dealership

Dec 11, 2021

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In the beginning I was straight up lied to but then under...

In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.

Nov 06, 2021

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I bought a used car from Nick Ristich back on 8/11. I...

I bought a used car from Nick Ristich back on 8/11. I really liked the car besides some chips in paint that was noticed after the test drive. Nick said that the chips can easily get painted over on site we just need to schedule a follow-up appointment to get it done. Perfect, bought the car and took it home. It took 6 weeks and 5 reschedules and 2 painters to get the touch-ups done, which was a hassle, but the chips are no longer noticeable. They were able to give me a rental so that I could leave the car at the dealership which gave the second round of painters plenty of time to look over the whole car and do a good job. Nick Shaqra assisted a lot with expediting the process and reviewed the quality of work once completed. He explained in full detail every question I had and he threw in a color matched paint pen so that I can take care of any minor chips in the future that occur. Appreciate eventually getting the attention to detail especially on a new customers car. Joe Storti from financing offered a payment plan that could have been explained better since there was no comment of a membership fee of $399 being charged along with how payments were going to be applied to the loan monthly even though they can be collected weekly/bi-weekly. Overall bad experience since I had to do the leg work to make sure what was discussed and promised pre-purchase actually happened as described post-purchase.

Nov 01, 2021

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My car was at hawk ford for 3 months and when I picked it...

My car was at hawk ford for 3 months and when I picked it up it said engine fault service now.

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Richard Pitlock

Richard Pitlock

Service Advisor

134 Reviews
Certified
Recent Reviews

Jan 13, 2022

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They did tea good job found the problem price little high...

They did tea good job found the problem price little high but it was ok

Jan 11, 2022

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Staff was nice and very helpful. They let me know how...

Staff was nice and very helpful. They let me know how long repairs would take, and gave me updates along the way.

Jan 07, 2022

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Thank you for your excellent service. Have a pleasant...

Thank you for your excellent service. Have a pleasant day! Date: January 07, 2022 DK

Dec 24, 2021

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Great and fast service. I was in and out in less than 15...

Great and fast service. I was in and out in less than 15 minutes. Very clean environment

Dec 23, 2021

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Went above and beyond to get my warranty used. Great...

Went above and beyond to get my warranty used. Great communication very nice service 10 out of 10

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Joe Venditti

Joe Venditti

Leasing Manager
Recent Reviews

Jan 05, 2022

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They really did a fantastic job of communicating with me...

They really did a fantastic job of communicating with me what the problem was and what they did to solve it the service advisor and the service manager went above and beyond expectations

Dec 15, 2021

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Paul at the service desk is top notch. He made my...

Paul at the service desk is top notch. He made my appointment hassle free keeping me updated and asked if there were any other vehicle issues. Hawk Ford is lucky to have him. Paul is the reason I only use Hawk for service on both of my cars.

Oct 19, 2021

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I am extremely satisfied with everyone at Hawk Ford from...

I am extremely satisfied with everyone at Hawk Ford from sales, service department and oil change department. Thanks to everyone for great customer care.

Oct 14, 2021

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Great service at the dealership. Easy to schedule an...

Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.

Oct 11, 2021

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Nice people to do business with! I've been a customer...

Nice people to do business with! I've been a customer since they opened. It's nice to still seeing the same people working there.

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Nick Ristich

Nick Ristich

Sales Consultant
Recent Reviews

Jan 19, 2022

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We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

Jan 14, 2022

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Great experience came in and the car was ready for me to...

Great experience came in and the car was ready for me to just get in and drive it

Jan 10, 2022

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Great Customer service and no pressure to purchase a...

Great Customer service and no pressure to purchase a vehicle you want, but Instead a vehicle you'll love

Jan 04, 2022

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The salesman worked very hard with me to get me the car I...

The salesman worked very hard with me to get me the car I wanted. Everything went very easy.

Dec 27, 2021

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The dealer was precise I knew what car I wanted and it...

The dealer was precise I knew what car I wanted and it was taken care of

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Don Boros

Don Boros

General Sales Manager
Dealership Experience 14 years 7 months
Industry Experience 31 years 7 months
Recent Reviews

Oct 28, 2021

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Amber at Quicklane was so kind and helpful, she...

Amber at Quicklane was so kind and helpful, she definitely went the extra mile to turn my vehicle maintenance visit into a very pleasant experience!

Oct 27, 2021

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There is Never a problem when I go to this dealer! People...

There is Never a problem when I go to this dealer! People and Service is Outstanding!!!

Oct 15, 2021

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Fast courteous, friendly, service. Knowledgeable staff...

Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...

Oct 15, 2021

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Great Customer Service! Ask for Bert, who was a very...

Great Customer Service! Ask for Bert, who was a very helpful and great Sales Representative when I was buying my vehicle for the first time!

Jul 29, 2021

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I really liked our sales person. He was very personable....

I really liked our sales person. He was very personable. And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in his office. It was very intimidating.

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Karen Boll

Karen Boll

Sales Consultant
Contact Me
Dealership Experience 21 years 10 months
Industry Experience 21 years 10 months
Recent Reviews

Dec 20, 2021

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Had a appointment greeted upon entryService Mgr got it...

Had a appointment greeted upon entry Service Mgr got it all going all went well

Oct 14, 2021

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Sales person was very personable and straightforward....

Sales person was very personable and straightforward. (Karen B) taking care of any problems and making delivery go smoothly

Sep 03, 2021

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Super friendly and efficient, took the stress out of a...

Super friendly and efficient, took the stress out of a stressful situation. Listened to what I wanted and did not try to sell me something different. Made buying a car about as painless as it can be.

Jul 19, 2021

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Took for for ever to get vehicle in for repairs, when...

Took for for ever to get vehicle in for repairs, when called to get an update, no one would know. Kept waiting on phone line and just being transferred from one service writer to another. Overpriced on repairs, would not recommend.

Jul 15, 2021

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Amazingly fast and efficient service to get me in and out...

Amazingly fast and efficient service to get me in and out with minimal fuss. The whole team worked together to make sure I always had someone working with me.

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Dave Brearley

Dave Brearley

Service Manager

60 Reviews
Certified
Industry Experience 34 years
Recent Reviews

Jan 13, 2022

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They did tea good job found the problem price little high...

They did tea good job found the problem price little high but it was ok

Dec 24, 2021

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Great and fast service. I was in and out in less than 15...

Great and fast service. I was in and out in less than 15 minutes. Very clean environment

Dec 22, 2021

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Service person Paul Stassin was very helpful throughout...

Service person Paul Stassin was very helpful throughout the process . Explained everything in detail. Good job

Dec 20, 2021

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The service was quick but VERY disappointed in their mask...

The service was quick but VERY disappointed in their mask wearing and consideration of customers well being. Especially now with the virus surge that is happening. The attitude of employees was poor while customers are wearing masks and trying to stay safe. Will be looking for a place that respects its customers.

Dec 15, 2021

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Excellent service thank you. I went in for an oil change...

Excellent service thank you. I went in for an oil change and it didn't take that long

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Ali Huseen

Ali Huseen

Sales Consultant
Recent Reviews

Jan 17, 2022

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we had a very pleasant experience with everyone...

we had a very pleasant experience with everyone here...very knowledgeable and friendly. our salesman Ali was the best!

Oct 19, 2021

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Very satisfied with my visit and purchase! Ali put sales...

Very satisfied with my visit and purchase! Ali put sales rep was very nice and professional.

Oct 02, 2021

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The staff was friendly and welcoming. Ali is awesome and...

The staff was friendly and welcoming. Ali is awesome and he’s the man you want to see.

Sep 03, 2021

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Working with the Hawk Ford team was so easy. They didn’t...

Working with the Hawk Ford team was so easy. They didn’t mind when I had to bring my 9 month old son along, and were so understanding. Ali was our salesman & he made the buying process a breeze. We can’t thank everyone there enough!

Jul 01, 2021

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Good deals on good used cars. Better than all others...

Good deals on good used cars. Better than all others compared within 5 mile radius.

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Anthony Gandara

Anthony Gandara

Sales
Contact Me
Dealership Experience 4 years 11 months
Industry Experience 16 years
Recent Reviews

Dec 09, 2021

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Everything went perfect they did what they said they were...

Everything went perfect they did what they said they were going to do and did it in a timely manner

Jun 21, 2021

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They are very friendly n treat you kindly with respect....

They are very friendly n treat you kindly with respect. They take time to show you around n show you any car you want to look at.They answer all your questions.

Apr 28, 2021

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Great service. 5th New car I have bought at this...

Great service. 5th New car I have bought at this dealership. Nick the manager was generous with my trade in value, considering it had a bad transmission.

Apr 26, 2021

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Great seviice!They are a busy dealership but well worth...

Great seviice! They are a busy dealership but well worth the wait! The add a smile with a personal touch.my sales guy Irving and Mgr Mike along with the finance guy Joe work together well as a team!

Mar 17, 2021

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Every time I visit Oaklawn Hawk Ford The service is...

Every time I visit Oaklawn Hawk Ford The service is tremendous, they’ve always been honest and I value their opinion, anything that is wrong or they can help me with the wheel, it is nice doing business with those guys

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Mark Gorokhovsky

Mark Gorokhovsky

General Manager
Recent Reviews

Oct 28, 2021

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Amber at Quicklane was so kind and helpful, she...

Amber at Quicklane was so kind and helpful, she definitely went the extra mile to turn my vehicle maintenance visit into a very pleasant experience!

Oct 15, 2021

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Fast courteous, friendly, service. Knowledgeable staff...

Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...

Jul 22, 2021

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Very friendly staff and very professional nice and clean...

Very friendly staff and very professional nice and clean facility.I was satisfied with the service my vehicle is riding beautifully. Thank you so much

Jun 25, 2021

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Good service friendly staff nice place to work clean...

Good service friendly staff nice place to work clean Environmental and place to work Number One team in Chicago

Jun 15, 2021

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The Service Was Fast , Like The Peoples Very Friendly And...

The Service Was Fast , Like The Peoples Very Friendly And They Know What Going On With My Truck I'm To Tell All My Friends About Hawk

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Joe Storti

Joe Storti

Finance Director
Recent Reviews

Jan 19, 2022

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Employee Rating

We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

Jan 14, 2022

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Employee Rating

Great experience came in and the car was ready for me to...

Great experience came in and the car was ready for me to just get in and drive it

Jan 04, 2022

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Employee Rating

The salesman worked very hard with me to get me the car I...

The salesman worked very hard with me to get me the car I wanted. Everything went very easy.

Nov 06, 2021

Dealership Rating
Employee Rating

I bought a used car from Nick Ristich back on 8/11. I...

I bought a used car from Nick Ristich back on 8/11. I really liked the car besides some chips in paint that was noticed after the test drive. Nick said that the chips can easily get painted over on site we just need to schedule a follow-up appointment to get it done. Perfect, bought the car and took it home. It took 6 weeks and 5 reschedules and 2 painters to get the touch-ups done, which was a hassle, but the chips are no longer noticeable. They were able to give me a rental so that I could leave the car at the dealership which gave the second round of painters plenty of time to look over the whole car and do a good job. Nick Shaqra assisted a lot with expediting the process and reviewed the quality of work once completed. He explained in full detail every question I had and he threw in a color matched paint pen so that I can take care of any minor chips in the future that occur. Appreciate eventually getting the attention to detail especially on a new customers car. Joe Storti from financing offered a payment plan that could have been explained better since there was no comment of a membership fee of $399 being charged along with how payments were going to be applied to the loan monthly even though they can be collected weekly/bi-weekly. Overall bad experience since I had to do the leg work to make sure what was discussed and promised pre-purchase actually happened as described post-purchase.

Oct 27, 2021

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Employee Rating

There is Never a problem when I go to this dealer! People...

There is Never a problem when I go to this dealer! People and Service is Outstanding!!!

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Antony Garcia

Antony Garcia

Sales
Recent Reviews

Apr 19, 2021

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my experience with Hawk Ford of Oak Lawn was very good to...

my experience with Hawk Ford of Oak Lawn was very good to excellent with Joe in Finance and Tony Garcia in sales, were great all around people to deal with.

Dec 17, 2020

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Very good service, good customer skills and excellent...

Very good service, good customer skills and excellent behavior from the guy who worked with me Anthony G. I felt like I was with my family members!!

Nov 19, 2020

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My salesman was Tony garcia. He was not very good. He was...

My salesman was Tony garcia. He was not very good. He was not interactive or friendly. He left me sitting at his desk for 30 minutes alone while he was purportedly arranging for the sale of the vehicle I was there to purchase. he did not update me or checking on me to tell me what was going on. I buy cars for a business and conduct all the legwork while my boss negotiates purchase price. My boss informed Tony Garcia that we typically sign paperwork with the stamp of the owner of the business. Tony Garcia did not communicate this to the finance team, who were caught off guard by this method. Ultimately, we were able to come to an agreement and proceed. I've purchased about 50 vehicles for the company I represent, ABC humane wildlife. My experience at hawk Ford ranks among the least pleasant.

Sep 13, 2020

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I had a pleasant time having my vehicle serviced here,...

I had a pleasant time having my vehicle serviced here, the employees were friendly and willing to help with whichever questions I had. 10/10 would come again.

Jul 13, 2020

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Good experience. We purchased a 2020 Escape and worked...

Good experience. We purchased a 2020 Escape and worked with Anthony Garcia..Hawkford is clean and I felt safe with the social distancing being followed.

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Bert Abdullah

Bert Abdullah

Sales
Contact Me
Dealership Experience 5 years 9 months
Industry Experience 12 years 8 months
Born and lives in Chicago (Southside), where I First found the love of all things Sports, Family, and dealing with people through vehicle sales. I've sold cars for many years, and after a little more than a year out of the business (had a second little girl to complete my collection of love), I've moved closer to home, to continue to build a solid customer base, by making fair, transparent deals to all who would confide in my services.
Recent Reviews

Dec 09, 2021

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Everything went perfect they did what they said they were...

Everything went perfect they did what they said they were going to do and did it in a timely manner

Oct 15, 2021

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Great Customer Service! Ask for Bert, who was a very...

Great Customer Service! Ask for Bert, who was a very helpful and great Sales Representative when I was buying my vehicle for the first time!

Jul 28, 2021

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Friendly sells people as well service . will work hard...

Friendly sells people as well service . will work hard with u and will always tell your the truth. Service even drove me around and asked questions.

Jun 10, 2021

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Very nice people working to help you. Always make sure...

Very nice people working to help you. Always make sure you understand what going on, very good with they time. They know your car/truck.

Apr 23, 2021

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Excellent dealership, very neat and clean, Staff was very...

Excellent dealership, very neat and clean, Staff was very courteous and friendly. Waiting area very clean and spacious. Comfortable lounge chairs. Excellent lighting for reading. Overall everything was excellent.

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Jerry Triplett (JT)

Jerry Triplett (JT)

Finance Manger
Recent Reviews

Dec 11, 2021

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In the beginning I was straight up lied to but then under...

In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.

Sep 29, 2021

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Overall great experience buying my first car. Friendly...

Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.

Sep 18, 2021

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Went in looking for a new escape and decided to buy a new...

Went in looking for a new escape and decided to buy a new Edge ST instead and couldn’t be happier!

Sep 07, 2021

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Employee Rating

I went into Hawk on Friday during the day to have the...

I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K.  I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with.  While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious.  The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan.  The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well.  In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better. 

Sep 03, 2021

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Employee Rating

Working with the Hawk Ford team was so easy. They didn’t...

Working with the Hawk Ford team was so easy. They didn’t mind when I had to bring my 9 month old son along, and were so understanding. Ali was our salesman & he made the buying process a breeze. We can’t thank everyone there enough!

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Fay Hussein

Fay Hussein

Sales Consultant
Contact Me
Industry Experience 6 years 6 months
Born and raised in the beautiful village of Oak Lawn. Started as an apprentice technician at Highland Park Ford. Later became certified in diesel. Unfortunately I suffered an injury in the lower back L4/L5 herniated disc. However I did not let that change my love for automobiles. I took my talents to the sales floor and now I couldn't be happier!
Recent Reviews

Dec 11, 2021

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Employee Rating

In the beginning I was straight up lied to but then under...

In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.

Oct 27, 2021

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I received excellent service from Fay when I purchased my...

I received excellent service from Fay when I purchased my Escape SE. The price was better than I expected. Hawk Ford is a great dealership.

Oct 27, 2021

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Employee Rating

There is Never a problem when I go to this dealer! People...

There is Never a problem when I go to this dealer! People and Service is Outstanding!!!

Aug 09, 2021

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Great experience and worked with several great people who...

Great experience and worked with several great people who are truly assets to the business. Nick Shaqra, Nick Ristich, Joe Stori and Fay Hussein and Erin.

Apr 14, 2021

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Employee Rating

Like always you guys are amazing , super helpful, super...

Like always you guys are amazing , super helpful, super nice , do everything you guys could and I appreciate it soo much. Super thank you to Nike

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Jimmy Segura

Jimmy Segura

Sales Consultant
Recent Reviews

Dec 25, 2021

Dealership Rating
Employee Rating

Very friendly and quick service. I brought my car for...

Very friendly and quick service. I brought my car for 10,000 mile The Works oil change, tire rotation and inspection on a very busy day there. They had me in and out in a 1/2 hour. I was very impressed.

Sep 25, 2021

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Employee Rating

After I thoroughly check the vehicle that needed air...

After I thoroughly check the vehicle that needed air filter cabin filter ,brakes And I got a lowball on my trade it so no I wouldn’t recommend this place to any other person

Jun 07, 2021

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Employee Rating

I had a great experience at Hawk Ford. Would definitely...

I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.

Jun 04, 2021

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Employee Rating

I'm really enjoying my relationship with Oak Lawn Ford....

I'm really enjoying my relationship with Oak Lawn Ford. They treat me as though they care about me and my car. Their follow through with notifications and the service they provide are all above par. Just great, professional and friendly service.

May 20, 2021

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Employee Rating

Very good communication and helping me pick the vehicle...

Very good communication and helping me pick the vehicle of my dreams ! Everyone was very helpful throughout our whole sales experience! Thank you so much !

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Jay Sweis

Jay Sweis

Business Development Manager
Contact Me
Dealership Experience 3 years 4 months
Recent Reviews

Jan 19, 2022

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Employee Rating

We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

Oct 28, 2021

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Employee Rating

Amber at Quicklane was so kind and helpful, she...

Amber at Quicklane was so kind and helpful, she definitely went the extra mile to turn my vehicle maintenance visit into a very pleasant experience!

Sep 11, 2021

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The best dealership in Illinois, management always go...

The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.

Sep 07, 2021

Dealership Rating
Employee Rating

I went into Hawk on Friday during the day to have the...

I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K.  I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with.  While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious.  The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan.  The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well.  In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better. 

Sep 03, 2021

Dealership Rating
Employee Rating

Super friendly and efficient, took the stress out of a...

Super friendly and efficient, took the stress out of a stressful situation. Listened to what I wanted and did not try to sell me something different. Made buying a car about as painless as it can be.

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Donny Womble

Donny Womble

Quick Lane Advisor
Recent Reviews

Jan 18, 2022

Dealership Rating
Employee Rating

They fit me in and diagnosed the air leak issue and fixed...

They fit me in and diagnosed the air leak issue and fixed it. I was out in an hour ir so. All fixed and so I can feel confident driving my beloved Ford Fusion again. Very satisfied.

Jan 17, 2022

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Employee Rating

I wasn't feeling good at all. I rushed home only to...

I wasn't feeling good at all. I rushed home only to find out I needed a jump which caused me to have to bring my edge in to see why I kept needing jumps every other minute after working all day. The staff made me feel right home it was a learning experience and a joyful one as well! I forgot the long day They fixed my vehicle in record time and I was on my way! I am going to make Oaklawn Ford the place to service my vehicles!

Jan 14, 2022

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Employee Rating

My oil light showed up in my screen I pulled in to Hawk...

My oil light showed up in my screen I pulled in to Hawk Dealer and I was out in 30 mins they checked everything on my truck and they rotated the tires . Great team.

Jan 13, 2022

Dealership Rating
Employee Rating

I came in for an oil change, no appointment, asked Peter...

I came in for an oil change, no appointment, asked Peter how long of a wait? He told me 10 minutes, before I sat down, my vehicle was in the bay being serviced. Always taken care of great at Hawk Ford. Thanks again Peter!

Jan 10, 2022

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Employee Rating

The service team was very professional and courteous....

The service team was very professional and courteous. They were able to quickly schedule my appointment and return my car promptly. I will definitely be going back and highly recommend Hawk Ford.

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Kenyana Johnson

Kenyana Johnson

Internet Sales Rep
Recent Reviews

Oct 14, 2021

Dealership Rating
Employee Rating

Great service at the dealership. Easy to schedule an...

Great service at the dealership. Easy to schedule an appointment and the mechanics did a good job fixing my car.

Sep 11, 2021

Dealership Rating
Employee Rating

The best dealership in Illinois, management always go...

The best dealership in Illinois, management always go above and beyond to satisfy and service is always taking care of my needs even with a strike happening.

Sep 07, 2021

Dealership Rating
Employee Rating

I went into Hawk on Friday during the day to have the...

I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K.  I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with.  While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious.  The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan.  The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well.  In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better. 

Aug 01, 2021

Dealership Rating
Employee Rating

Everyone in the service department is very knowledgeable...

Everyone in the service department is very knowledgeable and helpful. They always find you the best price and I wouldn’t trust my car with anyone else!

Jul 22, 2021

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Employee Rating

Kathy was great and helped me a lot thank you for your...

Kathy was great and helped me a lot thank you for your service I will be visiting again for any more car work I need

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Michael Schlamadinger

Michael Schlamadinger

Sales Manger
Recent Reviews

Sep 05, 2021

Dealership Rating
Employee Rating

Great staffing who get straight to the point to help you...

Great staffing who get straight to the point to help you look for the car that you need whilst making you happy with your car.

Aug 24, 2021

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Employee Rating

Thank you Horacio for helping me purchase my new vehicle...

Thank you Horacio for helping me purchase my new vehicle for work

Aug 20, 2021

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Employee Rating

Horacio De La Vega and Mike Schlamadinger did great and...

Horacio De La Vega and Mike Schlamadinger did great and outstanding work helping us out!

Jul 23, 2021

Dealership Rating
Employee Rating

Horacio and Mike helped me find the car that fit me. I'm...

Horacio and Mike helped me find the car that fit me. I'm going home happy not only because I got a new car but because they were so kind.

May 25, 2021

Dealership Rating
Employee Rating

Brought my car in because it was leaking water in the...

Brought my car in because it was leaking water in the back window. Hawk ford denies there’s a leak. When I picked up my car I noticed the tint or rear window was peeled and destroyed. When I attempted to contact them about it, they won’t return my calls! On top of that, had car oil change done there, and they removed the under- guard from the motor but never put it back on!!! Completely unprofessional!! Incompetent!! And untrustworthy!! I’ve bought 2 cars there in the past but will never set foot there again!!!

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Mitchell Maryfield

Mitchell Maryfield

Commercial Account Manager
Recent Reviews

Jul 16, 2021

Dealership Rating
Employee Rating

Mitch our salesman was wonderful to help us with the out...

Mitch our salesman was wonderful to help us with the out of state transaction!! Special thanks To make sure everything was coordinated for the transaction, m daughter loves her new Bronco sport!! Mike B from KC

Jun 07, 2021

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Employee Rating

I had a great experience at Hawk Ford. Would definitely...

I had a great experience at Hawk Ford. Would definitely do business here again. Staff was very helpful. Will recommend to friends and family in the future.

Apr 01, 2021

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Employee Rating

Hawk Ford work with us within our budget limitations....

Hawk Ford work with us within our budget limitations. They were very responsive to our needs and guided us through making our final new vehicle purchase. Joe

Jan 28, 2021

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Employee Rating

Quick. Friendly. Efficient. They focus on what you want...

Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve bought 3 cars in recent years from this dealership and was pleased each time.

Dec 12, 2020

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Employee Rating

We had another amazing and smooth experience purchasing a...

We had another amazing and smooth experience purchasing a car today with this dealership. Hands down, one of the easiest processes thanks to Joe, he's the reason we keep returning. This is the 6th car we have purchased with this company in the last 10 years. He had us work with Mitchell who was accommodating to our requests and needs

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Bob Mels

Bob Mels

Used Car Manger
Recent Reviews

Jan 19, 2022

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Employee Rating

We are so excited about our new truck. Nick went above...

We are so excited about our new truck. Nick went above and beyond to help us get exactly what we were looking for. Since we live three hours away Nick FaceTimed with us first to show us the truck we were interested in. We made the trip the next day to purchase the perfect truck. Once we arrived we could not have asked to be treated any better by Nick and others at Hawk Ford. By the time we left we knew we would definitely be back to do business with Nick. Thank you Nick for your outstanding customer service, you’re awesome!!!

Dec 11, 2021

Dealership Rating
Employee Rating

In the beginning I was straight up lied to but then under...

In the beginning I was straight up lied to but then under the guidance of an actual manager the deal got done and done to what I thought was fair for both sides but yet again their was some shady stuff going on regarding our financing which we didn’t find out about until almost a month later so not much I can do about now but suck it up I guess. Wouldn’t recommend anybody ever do business with Hawk Ford of Oak Lawn.

Oct 15, 2021

Dealership Rating
Employee Rating

Fast courteous, friendly, service. Knowledgeable staff...

Fast courteous, friendly, service. Knowledgeable staff and great management. Clean andenvironment and clean washrooms. Free coffee nice...

Jul 28, 2021

Dealership Rating
Employee Rating

In and out in less than half an hour for a quick lube oil...

In and out in less than half an hour for a quick lube oil change. Gentlemen at desk was very pleasant and professional, I don’t remember his name. Sorry

May 25, 2021

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Employee Rating

Brought my car in because it was leaking water in the...

Brought my car in because it was leaking water in the back window. Hawk ford denies there’s a leak. When I picked up my car I noticed the tint or rear window was peeled and destroyed. When I attempted to contact them about it, they won’t return my calls! On top of that, had car oil change done there, and they removed the under- guard from the motor but never put it back on!!! Completely unprofessional!! Incompetent!! And untrustworthy!! I’ve bought 2 cars there in the past but will never set foot there again!!!

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Horacio De La Vega

Horacio De La Vega

Sales Consultant
Contact Me
Dealership Experience 10 months
Industry Experience 1 years 8 months
Recent Reviews

Aug 24, 2021

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Thank you Horacio for helping me purchase my new vehicle...

Thank you Horacio for helping me purchase my new vehicle for work

Aug 20, 2021

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Employee Rating

Horacio De La Vega and Mike Schlamadinger did great and...

Horacio De La Vega and Mike Schlamadinger did great and outstanding work helping us out!

Jul 23, 2021

Dealership Rating
Employee Rating

Horacio and Mike helped me find the car that fit me. I'm...

Horacio and Mike helped me find the car that fit me. I'm going home happy not only because I got a new car but because they were so kind.

May 21, 2021

Dealership Rating
Employee Rating

Just left this dealer after wasting an hour and a half of...

Just left this dealer after wasting an hour and a half of my time. I went to look at a 2021 F150 with a online price of $53k. The "sales manager" Michael Schlamadinger came back with a price of $65k out the door, citing some bull about inventory. After I showed him another dealer with the same car on order had an out the door price of $51k, he did everything to debunk it and talked crap about the other dealers and wouldn't make any movement with the cost. I told him to stop giving BS numbers and went to leave and he proceeded to berate my wife and I all the way outside as we walked to our car. Did I mention he said some ignorant remarks about firefighters on my way out? (I'm a firefighter) That guy alone is a good enough reason to never do business here.

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Stan Gibson

Stan Gibson

Sales Consultant
Recent Reviews

Nov 08, 2021

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Employee Rating

Starting with Paul Stassen my service was excellent! I’m...

Starting with Paul Stassen my service was excellent! I’m very happy. Thanks to all.

Sep 29, 2021

Dealership Rating
Employee Rating

Overall great experience buying my first car. Friendly...

Overall great experience buying my first car. Friendly and helpful team without the pressure you might expect buying a car.

Sep 07, 2021

Dealership Rating
Employee Rating

I went into Hawk on Friday during the day to have the...

I went into Hawk on Friday during the day to have the finance/sales team run numbers on what my options were for end of lease on my 2018 F-150 and was looking at a new Ford F-150. It was a matte gray one I saw on your website listed for $55K.  I made the mistake of thinking I'd be able to have a productive conversation without my husband there, but it's clear that I was simply wasting my time with the team who I was working with.  While Stan, the sales person was nice enough, the overall experience aside from him as a human being was atrocious.  The place was EMPTY. One other customer looking (and not seriously by the look of it) at a car. I asked your team to run numbers for me to see how close you could get to a $500 (ish) a month payment on the truck I was interested in. And that if we could get the numbers right I'd go get the Truck where my husband was out of town to do the deal. I just needed to determine how much $$ needed to be put down, where my comfort level was on payment amounts, if we wanted to buy out the existing truck or figure out an alternate plan.  The response I received was pure chauvinism, laziness and condescendence. It said, loud and clear, "don't waste my time" - in a time when the dealership was empty. When I know there is low inventory for trucks like the one I was turning in from the lease. AND the Finance guy wouldn't ACTUALLY answer the questions nor run the scenarios I requested. Instead, the back and forth "Finance Game" that was played was insulting at best. And, after purchasing a 2021 Rubicon at Bettenhausen earlier in the week, I can honestly say your sales/finance team could learn a thing or two about taking care of customers and not perpetuating the sterotypes of bad car sales experiences from Bettenhausen. When I asked further questions about the (ridiculous) response I received I was informed that Hawk was marking up vehicles over the sticker price listed on the website. Which is a super shady practice and I should not have had to ask to get that kind of clarity, it should have been clearly stated proactively on the website AND in person. While we purchased out 2018 at Hawk, my husband and I will not return to your dealership. And we will tell all of our friends/family to avoid as well.  In the end, we ended up returning our lease to Bilk Kay Ford and purchasing - not leasing - a 2021 Ford F-150. We paid MORE than what the exact same truck was at Hawk (listed, marked up or otherwise) and our payment is $900/month - not $500ish. Why? because they treated me - and my husband - with respect and showed an actual desire to LISTEN to what we were asking for. They took the TIME to run the numbers we were asking for. And they didn't play the finance game or pull any of the shadiness your team at Hawk did. Word of advice: Hire some female sales persons. Don't treat women who walk into your dealership as less than. LISTEN to what your customers are asking for. And for the love of God, especially if the dealership is EMPTY, definitely take the time to do more and be better. 

Jul 29, 2021

Dealership Rating
Employee Rating

I really liked our sales person. He was very personable....

I really liked our sales person. He was very personable. And professional. But the finance gentleman was crooked. He became very angry when we refused to get gap insurance. And he started slamming things in his office. It was very intimidating.

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Adriel Barraza

Adriel Barraza

Internet Sales Rep
Recent Reviews

Jan 14, 2022

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Great experience came in and the car was ready for me to...

Great experience came in and the car was ready for me to just get in and drive it

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Anthony Guiliano

Anthony Guiliano

Sales Consultant
Recent Reviews

Jan 10, 2022

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Employee Rating

Great Customer service and no pressure to purchase a...

Great Customer service and no pressure to purchase a vehicle you want, but Instead a vehicle you'll love

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Mike Ryan

Mike Ryan

Fleet Account Manager
Recent Reviews

Jun 03, 2021

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Hawk Ford service manager mike is unprofessional. He is...

Hawk Ford service manager mike is unprofessional. He is trying to over charge for my car. They are fixing things that are not the problem

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Janette Lopez

Janette Lopez

Internet Sales Rep
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