Customer Testimonials

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DealerRater Sep 19, 2024

My husband and I were looking for a low milage used car. When we drove into the lot, Sharon greeted us and was with us the entire 24 hour process of searching for and purchasing the car. She even gave us her personal cell number. I would definitely recommend Hawk Ford of Carol Stream and Sharon

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DealerRater Sep 17, 2024

Sharon was super helpful with giving us all the information we needed to make our purchase.

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DealerRater Sep 15, 2024

Sharon gave us a great experience. We were met at the door with a smile and enjoyed chatting with her. The used car was as seen online with just 1 discrepancy that we got a credit for. The financing numbers were inaccurate at first but accounting was quick to review and adjust. Our process isn’t finalized yet but we look forward to reviewing the full numbers in detail and taking home the car today.

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DealerRater Sep 7, 2024

Buen cervicio me dio la señora Carol se las recomindo buen cervicio amigable se las recomiendo

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DealerRater Sep 6, 2024

Sharon, Eric, Dan, and zac were all very helpful buying my new car. The process was quick and easy and the service was excellent!

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DealerRater Sep 5, 2024

Great experience! Family experience. Open communication. Sharon and Danny were a great team and provide a ton of knowledge

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DealerRater Sep 4, 2024

Sharon was great to work with, extremely friendly, professional and knowledgeable. Would gladly recommend her and work with her again. Everyone at Hawk was a pleasure to work with.

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DealerRater Sep 1, 2024

Sharon was great help with purchasing the Ford Fusion for my son, quick and easy.

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DealerRater Aug 28, 2024

Great people and great customer service. Xavier was really nice. The inspection on the car was fast and easy.

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DealerRater Aug 27, 2024

Sharon was great during our purchase. I would highly recommend purchasing from her. Friendly and great customer service.

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DealerRater Aug 22, 2024

Been doing business with thre service department for years. They are great. This is the first car I bought. Great experience.

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DealerRater Aug 20, 2024

Thank you Sharon and Danny. They have always been great and make a new car process as easy as possible.

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DealerRater Aug 14, 2024

Fr friendly make you understand She’s a friendly person makes cute. Feel like home make you understand everything she displayed to you.

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DealerRater Aug 12, 2024

Great service , easy to deal with , very prompt and helpful. Answered all my questions thank you

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DealerRater Aug 11, 2024

Great person great customer svc. Would recommend for sure she was great very happy customers we are..

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DealerRater Aug 9, 2024

Very helpful, kind, positive and guided me through the whole shopping process from start to finish

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DealerRater Aug 8, 2024

Dealer Got down to the a number I was comfortable with to lease the car

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DealerRater Aug 6, 2024

Sharing was very personable and took great care of us!!!! She went out of her way to make this a great experience!

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DealerRater Aug 1, 2024

Great buying experience. The process was easy. We weren’t too far apart on price and she worked for you.

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DealerRater Jul 28, 2024

She got me the best deal. Very efficient and friendly. . I will recommend her next time you visit Ford. They got me approved in no time...

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DealerRater Jul 28, 2024

Awesome service. Sharon and Mike were excellent! Ben coming here for 18 years best place to shop

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DealerRater Jul 27, 2024

Sharon is very helpful, knowledgeable and simplified the entire process. Dealership has been servicing my previous Ford and I was always satisfied with work received.

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DealerRater Jul 25, 2024

Everybody that I had spoken with at Hawk Auto has been extremely helpful and easy to work with. from Jessica getting information from me to help find what I’m looking for to Sharon guiding me and the wife on the vehicle and helping us with the process, it was spectacular. Sharon has a great personality and really made sure we were happy with what we were getting and comfortable with the entire arrangement. Tom Waddle isn’t kidding when he says Hawk Auto is the place to go!

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DealerRater Jul 23, 2024

This is our second trip to hawk Ford, we have a very good experience with Sharon, she was very helpful, really appreciate all the time and help given.

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DealerRater Jul 21, 2024

She was very nice and helpful Answered every question we asked and went above and beyond

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DealerRater Jul 21, 2024

Best experience with Sharon,will give her a 5 stars, definitely a great experience, greatly recommend hawk ford

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DealerRater Jul 17, 2024

It was pleasure to do business at this dealership everyone was very helpful especially Danny Grieco and Sharon Delong

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DealerRater Jul 17, 2024

The dealership is very professional and accommodating. We received everything we needed to accomplish efficiently.

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DealerRater Jul 14, 2024

Sharon spent a lot of time helping us find the best car for us. We are very happy!

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DealerRater Jul 8, 2024

Sharon was great. They worked with us to to get the car we needed. Two thumbs up!

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DealerRater Jul 8, 2024

Very friendly. Low pressure environment. We feel that we were treated very fairly and love our new vehicle.

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DealerRater Jul 7, 2024

Sharon is great. Super personable and friendly! Super hood dealership to work with! They are willing to work with you, and get you the car you love for what is affordable for you!!

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DealerRater Jul 2, 2024

Sharon was so patient with me . Took her two weeks to find us the perfect Explorer , thank you for all you have done . I love my new Explorer

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DealerRater Jul 2, 2024

Sharon is an excellent sales person. Knowledgeable and very accomodating. I would recommend her to anyone.

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DealerRater Jun 30, 2024

She was very patient and helpful. She was also very accommodating. Happy to do business here.

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DealerRater Jun 28, 2024

Xavier really made this experience so easy, if not enjoyable! He will be my go-to for all cars in the future! Cannot speak highly enough about him. He answered all my questions, followed up with me, but not in a pushy way and was just so pleasant!

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DealerRater Jun 28, 2024

Had been on the hunt for a nicer hybrid f150. Sharon was able to deliver and get the truck I needed same day. Good job.

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DealerRater Jun 25, 2024

Sharon was awesome this is our 3rd Transit and couldn’t be happier , she is the absolute best .

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DealerRater Jun 16, 2024

Sharon was the best very knowledgeable and got me the best deal . Will be back over and over again .. Thanks Sharon

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DealerRater Jun 12, 2024

Xavier Crump is a great salesman, very professional, and really takes his time to understand what your needs for the car you are looking for. I’m very grateful to be riding around with my ford Blanco Sport. This car is everything I wanted!!

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DealerRater Jun 11, 2024

Sharon Danny was extra awesome and professional , very thankful for there’s help , couldn’t be happier

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DealerRater Jun 6, 2024

Everyone I talked to at this dealership was friendly, knowledgeable, and professional. The buying process was smooth and easy.

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DealerRater Jun 5, 2024

The staff are polite, understanding and accommodating. They want to make deals easy and quick that satisfies both parties.

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DealerRater Jun 2, 2024

Very good job today Nice people and service oriented Good client service Will recommend to others

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DealerRater Jun 1, 2024

Sharon is professional, smart, & very knowledgeable. She is pretty much patient and displayed the most intelligent characteristic tendencies. Her proficiency is phenomenal. I will love to work with her again and again. Thank you Sharon.

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DealerRater May 31, 2024

Easy to work with, no pressure and patient!! Great at explaining everything and made a nervous situation comfortable!

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DealerRater May 30, 2024

We are very pleased and happy with Sharon and her son ❤️….can I just say AWESOME TEAM. !!! God bless . Overall awesome service from everyone.

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DealerRater May 29, 2024

Very professional, straight forward and very pleasant to work with. Fastest car purchase I ever made. Thanks Mike for all your hard work.

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DealerRater May 28, 2024

Everyone was very helpful and pleasant at the dealership. We appreciated that they were truthful and trustworthy.

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DealerRater May 27, 2024

Sharon was great. Greeted me as soon as I walked in. She was fun, empathetic, and very much wanting to ensure I was taken care of. Great energy and easy to connect with. Sales process was the same as all car dealerships - mid-level pressure. That being said, they very much wanted to make it work and we did make it work! Appreciate the concessions they made to ensure I was happy on the way out.

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DealerRater May 26, 2024

Sharon and Danny were awesome gave me the best deal ., and I got the car of my dreams . Thank you both

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DealerRater May 24, 2024

Sharon was very friendly and helpful. She made the experience a good one. Happy to own a new Ford!

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DealerRater May 21, 2024

Sharon Delong was great. Everybody was friendly and professional! Made a good deal. Good experience,

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DealerRater May 19, 2024

Sharon is super personable and fun. Dealership is clean and comfortable. Everyone is friendly and nice.

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DealerRater May 18, 2024

Quick and helpful service! Everyone was kind and knowledgeable. Would recommend to anyone looking for a Ford.

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DealerRater May 16, 2024

Extremely helpful! Very nice and informative. Has a great personality for dealing with people of all ages.

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DealerRater May 2, 2024

I had a pleasant time purchasing a used ford explorer from hawk ford of carol stream

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DealerRater May 1, 2024

Sharon was the absolute best , thank you for your patience . . Was very helpful and helpful

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DealerRater Apr 29, 2024

We had such a great experience with Xavier at Hawk Ford. He was not pushy, took his time with us. He was able to answer any questions that we had and was very patient. Thank you for making this such a pleasant experience after having to unexpectedly get a new vehicle.

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DealerRater Apr 27, 2024

Xavier and his dealership did a great job helping me purchase my new 2023 Explorer.

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DealerRater Apr 22, 2024

Wonderful service. In and out with a trade and new vehicle in under 1 hour. Excellent!! Both Mike K and Mike D, wonderful humans to work with. Eric made financing easy. Get over there! I’ll buy my next Raptor from these guys!!

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DealerRater Apr 20, 2024

Excellent salesperson. Very personable and got us the car we wanted in the price we needed

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DealerRater Apr 14, 2024

Sharon is the ultimate best!!! Can’t thank her enough for all her help! Would always come here!

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DealerRater Apr 13, 2024

Very friendly. Easy to talk to. Went the extra mile to help with customer satisfaction. Love working with her and Ford again in the future. Highly recommended!

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DealerRater Apr 12, 2024

She is as sweet as honey , helped me from start to finish .. I Factory ordered and she was with me every step of the way . Will recommend her always , the very best

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DealerRater Apr 12, 2024

Personable, well informed, easy to deal with. answered all questions asked. Very pleased with the service provided by Sharon!

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DealerRater Apr 6, 2024

Sharon was working with us for a week very patient . Great customer service . Thank you Sharon and Danny

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DealerRater Apr 4, 2024

Great experience, really went above and beyond to get us in the vehicle we wanted!

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DealerRater Apr 2, 2024

Process was very easy. Willing to work with me to get to agreed upon terms. Would recommend.

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DealerRater Mar 30, 2024

Sharon is the most honest sales woman I know. I will never buy a car from anyone else.

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DealerRater Mar 28, 2024

My sales professional, Mike Krock was extremely helpful and went out of his way to make me feel like a special customer

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DealerRater Mar 24, 2024

Very friendly, funny, amazing help, I'm so happy with the car they sold me

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DealerRater Mar 21, 2024

Sharon was awesome, very friendly and tries her best to get you the best deal possible. I would definitely recommend you go see her when in search of a car. Thanks for all your help..

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DealerRater Mar 21, 2024

Really helpful! Helped us make a deal near our budget. Made us feel very comfortable while buying!

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DealerRater Mar 12, 2024

Sharon was very helpful and friendly! We got a good deal on our 2020 Transit.

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DealerRater Mar 10, 2024

We had a good experience with Sharon and she answered all our questions. Overall smoorh experience.

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DealerRater Mar 9, 2024

Sharon was amazing to work with. Made the transaction smooth and comfortable. Highly recommend this place.

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DealerRater Mar 9, 2024

Sharon, and the whole team at hawk ford carol stream, made my car buying experience easy and stress free. I would recommend sharon and hawk ford carol stream to anyone

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DealerRater Mar 3, 2024

Sharon was great to work with. She was knowledgeable about the truck we wanted and very helpful.

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DealerRater Feb 29, 2024

Sharon, Danny and Chris were amazing. Excellent customer service. Helped me find a car and got me a good deal

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DealerRater Feb 27, 2024

Sharon was patient all the way through the sale. We came to a good deal all around for a win-win. I also appreciated the follow up. Thanks

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DealerRater Feb 25, 2024

Everyone was helpful, informative and professional. Very knowledgeable of the car we chose, and explained everything needed to operate car properly. Will definitely recommend Hawk Ford to family and friends. Richard D Russell Judith J Russell

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DealerRater Feb 25, 2024

Sharon was great got me my BMW for a fair price and I had excellent customer service . Thank you Sharon I’ll be back for my third car soon

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DealerRater Feb 24, 2024

I love the new mobile service. I spoke with Chris on the phone and he knew exactly what my vehicle needed and the best way to fix it. I can't say enough GREAT things about the entire service department at Hawk Ford in Carol Stream. recommend them to all my family and friends.

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DealerRater Feb 20, 2024

Sharon was super friendly and worked well with us. She worked hard to make sure the vehicle was the right one for our needs!

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DealerRater Feb 18, 2024

She was actually the best we have ever had ! Great sales lady and awesome personality! Thank you Sharon and Hawk Ford

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DealerRater Feb 17, 2024

Fiori was top notch! Very personable, .a few questions later got the job done. Sending all I know to him!

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DealerRater Feb 17, 2024

Great sales person. They took very good care of us. Will be coming back to this dealer and requesting Sharon.

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DealerRater Feb 11, 2024

Great service with getting the car I wanted! Helped me out a lot! Thank you!

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DealerRater Feb 10, 2024

He was great and professional. I got my freak cat and my wife was happy.

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DealerRater Feb 7, 2024

We drove three hours and Hawk did not disappoint. Great service and great deal on a Ford Edge

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DealerRater Feb 4, 2024

Hawk Ford of Carol stream has fantastic sales, people, service department and in general treatment like I want to be treated at a car dealer.

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DealerRater Feb 3, 2024

Smooth and efficient car buying process. Staff are very helpful and knowledgeable and made sure we understood all our options.

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DealerRater Feb 3, 2024

Sharon is amazing! Excellent customer service, great energy and also extremely patient and empathetic. Her professionalism and friendliness truly made my day. I highly recommend her!

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DealerRater Jan 30, 2024

Fiori was great!! Top notch person to work with. He’s my new favorite sales person!!!

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DealerRater Jan 27, 2024

Excellent experience! Our salesman was very knowledgable, patient, very thorough in explaining the whole process. Very Happy Customers!

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DealerRater Jan 27, 2024

Was very honest and straight up about everything. She made sure we got the best car for the best deal.

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Facebook Jun 23, 2023

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Facebook May 10, 2023

Very pleasant people to deal with. My salesman in particular was most helpful and I got s really nice car-an upgrade from my previous vehicle And I am happy with the service I got and the people who made it happen.


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