Customer Testimonials
I chose to go to Hawk Ford because of all the great reviews I read and was happy to find out they were all true. I admit I’ve always been told that you could never trust a car salesman and it makes me a little nervous when the day does come to get a new car. My husband and I had the pleasure of working with Ali and we didn’t feel any pressure at all. We came already knowing what we pretty much wanted so that made it easier but even if we didn’t I think Ali ...
Brought in my 2011 SHO into Hawk Ford for a significant Oil leak that came up out of the blue. Dealt with Ken Kline and Eva,...they're excellent to deal with. Problem was diagnosed quickly and the repair quote was very reasonable, in fact the cost was much less than I expected so I had the front brakes done because they were starting to pulsate. I had Great Service all around!! Keep up the great work!!
Great services
This was a pleasant appointment. First visit was for the oil change and tire rotation. Then the second visit was for the sway bar links. Both appointments were fast so I wasn't there long. Love it.
The people at the dealership are so friendly. They made a deal happen regardless of my credit score and employment status. But all I have to say. Is make sure you're comfortable with the car you walk out the lot with. There's some quirks and what not that I didn't notice on the Ford fusion. So under powered. The seats make you sweat etc. Over all ford makes decent cars. And I'm not regretting my purchase. Just wished I would've got a higher trim . Definitely recommend.
Excellent service. Thank you Amber, Armando and Albert.
The overall experience was good. They were timeley and courteous.
Smooth transaction, got me a great deal without hidden fees and never pressured me!
My salesperson was very friendly and helpful. It was a pleasure to be there. The whole process didn't take that long either.
This is the 5th car that I have purchased from Hawk Ford. Every time that I've gone there I've gotten first class service and a first class deal. I was in and out in 1h 45minutes. This was the shortest amount of time that I have ever spent at any dealership when buying a new car.
From start to finish the whole process was very easy and I felt at ease with my salesman Joe and my decision to purchase from Hawk Ford.
I was greeted at the entrance by Mr Alexander very pleasant went inside Eva asked what did I need wrote it up l waited for my car Excellent service always
I loved the position I was in.
Ray Brown is the best mechanic I've ever had! Has taken care of my 94 mustang, 01 Taurus, 06 Milan and now my 13 MKS.
The service department was great as always. Kept me informed as to what was going on with my truck. They also were concerned about me being comfortable. Even got to chat for a minute with my sales person Anthony. Thank you for the great service.
Came in to see Mike Hopkins and it was a great experience. He was personable and made sure to get me a good deal. Walked out paying less than I thought for exactly the car I wanted. Thanks Mike and thanks Hawk Ford
The customer service is great. They really take care of you car.
Had appointment for oil change, they were very prompt, and courteous. Alex has always been very professional and helpful. This time I wasn't asked about a carwash, but I'm sure I could have gotten one had I requested.
Hello, I just wanted to say my experience with hawk ford in oaklawn was AMAZING! Eva was so sweet and professional! Her work ethic and friendliness was extremely appreciated! Thank to the entire service department for work well done!
Great customer service! Everyone was very friendly and courteous. Super fast, they get the job done and have you in and out in half the time of other dealerships. Definitely recommend
They're always Professional, Caring and willing to go out of their way to assist !!! Omar is the Greatest Sales person Ever !!!!!
excellent service went above and beyond to service my vehicle
Always finds way to help with getting a car..
Great service, both at the full service bay and the quick lane! They take care of you quickly and efficiently, the staff is friendly, courteous, and professional, and Paul is the absolute best. I recommend Hawk Ford for any service needs you might have.
Just recently got my 4th car from Hawk Ford in Oaklawn. Mike Hopkins and the staff there is great. They are why I have been a repeat customer; both my family and myself.
It was great and speedy process that I am very thankful for the great customer service.
A Friend told me about this place. Said he was getting great service and the people that work there were really nice and knowledgeable. So I thought I would try buying a new car there and there service department. I'm still there and Hawk Ford will have all my Business. And will refer all my friends to them. Thank you Don
Always pleased with the service I receive at Hawk Ford in Oak Lawn, IL. I went in to Hawk because of a recall. Eva, my service advisor was very friendly and professional. She kept me posted on the status of my vehicle while I waited. My car was ready much quicker than I had expected. I appreciated that.
The place was efficient as clean, I had a schedule appointment and out at a very reasonable time.
Absolutely incredible service. Family like environment! I was looking for my first car and was in and out within two hours with the car that I wanted. Thank you to Nick, Joe and everybody else involved. Highly recommend!!
The repair took about half the time that I was quoted.
Everyone you meet at Hawk Ford is so very helpful, knowledgeable overall GREAT customer service.
The customer service is always great and the service time is always fast and efficient.
I've been buying my vehicles for over 25 years at Hawk Ford I've always taken my car is there for service and now that they have the Quick Lane oil change its awesome it take your car in you have a cup of coffee or hot chocolate while you're waiting and your cars out Carter City go over report card with you and the things you need to do and they're all just awesome people
Great guys there if you need a car ask for Yazan!
Good service
Nice people to do business with..!!
Excellent service ! Alex in Quick Lane always take care of me. Have been coming for years and always get great service.
It was great pple are very nice nick is the best
Pretty fast service friendly staff
The best place
Awesome customer service 👍!
This team is great! Please utilize their services.
Customer service great I got a new Transit Connect great dealership to buy from
This place is the best place to and get a car or suv. Ask for Omar or one of his associates they got me out of my 2016 Chevy impala and in to a brand new 2019 ford escape. I recommend to come here for your new vehicle. And again ask for Omar. He and his associates are the best. If he got me into my new vehicle he or one of his associates can do the some for you.
I recommend to come to hawk ford to get your next vehicle here at hawk ford and ask for Omar he when above and beyond to ger me in a 2019 ford escape. If he got me in to my new vehicle. He and his associates can do it for you.
Work provided was excellent. However, even with an appointment, it took 5 hours. I needed a tire replaced, which was not in stock. Upon getting the tire, the man at the front counter forgot about me
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