Customer Testimonials
Sharon was absolutely great. I hate car buying and she made this thr best experience i have ever had. I would definitely come see he or again for my next vehicle.
She is the best and she gives the BEST customer service. She has really good humor.
Sharon was very friendly. Mike was accommodating in making a deal. Overall a good experience
We were greeted very warmly by Mattia and she was very helpful in our visit. My father passed away and everyone was very kind and gracious in this process of selling the vehicle. I will recommend everyone to visit this location and speak to Mattia
Great experience with this dealership and very nice salesperson, Tia. Would highly recommend this dealership
Grateful for Sharon Very fast and helpful - Sharon gets stuff done! Clean facility and awesome vehicles to choose from.
Xavier exemplifies what you want in a car sales guy. Interested, helpful, advocate, knowledgeable and excited to get us the vehicle we want.
She was really easy to work with and she understood our needs well. She clearly has been doing this for a long time and her wisdom shown through throughout our conversations. She was not pushy for us to buy a specific type of car but instead helped us get a good deal on what we needed.
Big fan of Sharon! She made the car buying process simple. Very thankful she got us such a good deal
Sharon is AMAZING!!! I will definitely recommend Sharon to All my friends/family. Keep up the good work!
Sharon has an amazing personality and was very helpful! I had a great experience purchasing my vehicle.
She help a lot was great service friendly service and person awesome service here today!
Nice folks with a great selection of vehicles. Sharon was super sweet and helpful. They also offered me a great price for my used vehicle which helped secured an ideal new vehicle price.
Great dealership with awesome people. I had a great experience buying my new truck. Sharon was awesome, she help me a lot.
Sharon Delong was amazing to work with I would definitely recommend this dealership to friends and family
I really liked working with Sharon Delong. She is very kind and always helpful and I will suggest everyone to go to Sharon for the deals of the car. I know Sharon from 2 years and she is amazing. Thank you Sharon for always giving me good deals on the cars that I bought from Ford Carol stream location.
Sharon was perfect thank you for the great customer service . Will be back for 2 more F150’s
They are very friendly and treat there customers very well and they have great knowledge about the vehicles they sell
Sharen was wonderful to work with, made the purchase as easy as possible! I will be back for our next purchase
Sharon and Danny are very friendly, they listen, have compassion, and they treat you like family. And they were highly recommended. I would definitely come back.
Clean showroom Nice people- but taking a long time Snacks will be nice : ) Thank you
Approached us immediately. Sharon was very helpful, knowledgeable and friendly. Made the purchase an easy decision.
Quick and to the point. Very pleasant experience I would definitely come back No hassle
Danny and Sharon were phenomenal. I’ll recommend them to friends in the future thanks
Sharon made us feel like family, the entire process was quick and easy. Frank kept the exact F150 we wanted on hold for us and made a very happy customer! Thanks Hawk Ford!
They were very accommodating to our questions and wants. I will recommend them to my friends.
She was able to get us in and out without any of the necessary warranties dealerships try to force you into. Im very happy with my ford edge!
Sharon was an absolute gem to work with. She was on our team 100% with finding a car that we liked and ensuring we stayed within our tight budget!
False advertise on internet arrive at dealer add all.of the dealer options to.cost of agreed price. Then auto.shopped to 20 banks to get approval. Manager was told not to do that
Great place to get a vehicle. The entire staff was helpful. I appreciated the patience and willingness of the finance manager. I would strongly recommend this dealer to anyone.
From the time we pulled up, Sharon was very inviting and helped along the entire transaction. Joe made the numbers worked and we left happy campers!
Waiting for finance took a bit but Sharon was very kind and got me what I wanted/needed for my new vehicle.
Pete Abramowicz in service was great to work with. I told him my concerns and he went above and beyond to see that we were taken care of. Thank you so much for the great service!
Everything was done to make the deal as beneficial to us as possible. Above and beyond!
What could have been a stressful experience actually turned out to be a really easy and lovely experience! Highly recommend!
Sharon was amazing helped me get to the payment I needed since I am retired , thank you for being so patient with me
Sharon was amazing helping me with my last two cars I will forever use her anytime for car needs 🙂
Friendly staff. Great service. Have used this dealer over the years & are always great to work with.
Very friendly. Awesome experience. I would highly recommend her to my friends and family. Thank you, Sharon!
Sharon was friendly and helpful and made the whole transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike.
Excellent customer service, Sharon really look out for me & helped keep the expense down, thanks for Sharon.
Sharon and Joe were great to deal with and extremely helpful in helping me get my car. I am very thankful for all of their help.
Everything went pretty smooth. Happy with my choice of cars. They answered all of my questions.
Great serviceable attention. Answered all questions on the vehicle. Will certainly return to this salesperson.
Sharron was very helpful and answered all our many questions. We had few questions about some random things and she answered very well.
Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with.
Sharon was very respectful and kind, helping a lot with features in the truck and more
Sharon and Mike diel our awesome people and took great care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would recommend them to anyone buying a car.
Car battery died. Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the replacement continuously through the process. I never had to leave my house. Many dealerships get a bad rap for their service department, but not for this one. Been a customer since 2015 and will use them as long as I own a car. Thanx to the team.
Sharon and Danny are the best! They make buying a car so easy. They treat you like family. I am definitely send everyone I know to them!
Good service. Flex on the rates. Demoed car well. Listened to my needs and requests.
Excellent easy fair pleasant not a bad thing to say I would do again in a heartbeat
Friendly professional helpful and took time very punctual as well. Helped out w keeping the kids occupied
Went in looking at a 2023 edge, they didn't have it anymore. Sharon said we have a 2022 edge st, I fell in love with it. She was great to work with.
Sharon was very patient and understanding with my current situation. She found me the truck I wanted and within my budget. . Great job
Sharon was very helpful and super friendly. Definitely work with people with not so great credit
Sharon is amazing and goes the extra mile to make customers happy. Our family has purchased two vehicles from her and both experiences were positive!
Sharon was by far the best car representative that we have worked with. She was kind, understanding, flexible, and a lot of fun to work with. I would happily recommend sharing and the dealership to my friends and family.
Working with Xavier C was a pleasure! He helped out and got me into exactly what I wanted! Will definitely go back again and work with the team and Xavier for sure!
Great experience with Sharon, made the process smooth and easy. Helped with the whole process
Sales associate Sharon was great , she help us find the car we were looking for , she help us in the whole process she was very friendly, had a smile in her face , she explained the process and the paperwork we need it , she gave us the right tools to be able to make us feel we were making the right decision . Thanks sharon for a great service.
Easy to work with Listened to what we were looking for Happy with service, great
Came in to look at a used Expedition Max Limited and worked with Sharon and Joe. Sharon was great no pressure and upfront. Joe (finance) worked to find the best rate available even though I came in prequalified with a good offer he was able to beat it. Very happy with the experience.
My wife has been taking our Tahoe in for service since we won free oil changes in an auction last year. Every single time she tells me how nice they are and how comfortable she feels. Today she had to take our 4 kids with her and they pulled the car into the garage so they didnt have to go out in the cold and offered to help her put our baby in the car. Unfortunately, I am not able to take the car in because of my work schedule but its nice to know she is not only being taken ... Read More DealerRater - Jan 2, 2025
Sharon was the best left and did not buy , she called me the next morning and gave me a fantastic deal on my Expedition Platinum Max .Thank you Sharon
Out standing service and satisfied Did a good job Would use agian Thank you agian
Well treated, dealt with tough questions and handled process effectively. Pulled in experts as needed.
Sharon was amazing and had great customer service! Very happy with the experience of buying our truck!
Very professional service. Sharon was very nice lady, very open and straight forward. Had a few laughs. It was good time buying a car with her. Thank you Sharon you are awesome
Sharon was great , found my forever truck , she was very willing to answer all my questions and concerns
Sharon is great salesperson to work with. She help you get the best deal for a vehicle.
Sharon did a terrific job , very passionate and trust worthy . Love my new Explorer . Great customer service
Good service and good experience, helped me get a good deal on a used car.
Quick and transparent… Understood requested questions with solutions and made very comfortable setting for my daughter
Nice people. They were unclear describing the incentives and rebates since the Ford website was describing something different.
We had a great experienced. Sharon was awesome she helped us get our dream car.
Sharon was great kept in contact with me thru out my purchase of my F450 box truck . Will buy all my trucks from her .. Excellent service
Great experience, no hassle, worked with me, didn't waste time - recommend to everyone looking to buy a Ford
Great service bought my SUV at my budget rice I needed . Thank you Sharon , your the best
Everything was good Sharon found a perfect car for my price, and she are very nice person and help me thank you
Sharon Delong was a pleasure to work with. Professional, down to earth & worked with me on my budget to get me the deal I wanted in a 2024 Explorer Limited lease. I’d recommend anyone to work with her as well. A smooth, transparent process from start to finish. Thank you again!
Sharon was great , thanks for an absolute best deal on my new Escape . Will definitely send friends and family to Sharon
Initial quote almost walked but dealer came back with acceptable offer. I would recommend and return
Was looking for a pre owned car but my budget was a little low , Sharon worked hard and found me the perfect one . Thank you Sharon great job , I love my new car
It was great. I loved the service and everyone was very friendly. Thank you so much.
Great and friendly. Clean place. Clean cars and customer service is always great. Walked through and answered all the questions.
Sharon was patient and kind. We appreciated the time and ability to give us the service we needed. Buying a cat is not an easy task.
That was good to deal with all of this paper work and they explain everything
Sharon was vey good in was going to leave and she told me wait so I waited and came out with a new car
This was one of the best experiences ever. They found me a great car for a family friend just starting out in life.
Sharon did a great job, she was very friendly and we came to a good deal on the vehicle I wanted.
Sharon is professional sales person, very friendly and knowledgeable. Makes the buying process smooth and enjoyable
Sharon was absolutely great , got me the car I wanted for a great price . Thank you Sharon
Sharron was very helpful, and she answered all of our questions. She helped us get our Lincoln at a reasonable price.
Very welcoming and respectful I would rate my experience a 10/10. I love my new car
My husband and I were looking for a low milage used car. When we drove into the lot, Sharon greeted us and was with us the entire 24 hour process of searching for and purchasing the car. She even gave us her personal cell number. I would definitely recommend Hawk Ford of Carol Stream and Sharon
Sharon was super helpful with giving us all the information we needed to make our purchase.
Sharon gave us a great experience. We were met at the door with a smile and enjoyed chatting with her. The used car was as seen online with just 1 discrepancy that we got a credit for. The financing numbers were inaccurate at first but accounting was quick to review and adjust. Our process isn’t finalized yet but we look forward to reviewing the full numbers in detail and taking home the car today.
Buen cervicio me dio la señora Carol se las recomindo buen cervicio amigable se las recomiendo
Sharon, Eric, Dan, and zac were all very helpful buying my new car. The process was quick and easy and the service was excellent!