Customer Testimonials

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DealerRater May 8, 2025

Sharon was absolutely great. I hate car buying and she made this thr best experience i have ever had. I would definitely come see he or again for my next vehicle.

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DealerRater May 8, 2025

She is the best and she gives the BEST customer service. She has really good humor.

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DealerRater May 8, 2025

Sharon was very friendly. Mike was accommodating in making a deal. Overall a good experience

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DealerRater May 6, 2025

We were greeted very warmly by Mattia and she was very helpful in our visit. My father passed away and everyone was very kind and gracious in this process of selling the vehicle. I will recommend everyone to visit this location and speak to Mattia

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DealerRater May 4, 2025

Great experience with this dealership and very nice salesperson, Tia. Would highly recommend this dealership

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DealerRater May 2, 2025

Grateful for Sharon Very fast and helpful - Sharon gets stuff done! Clean facility and awesome vehicles to choose from.

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DealerRater May 1, 2025

Xavier exemplifies what you want in a car sales guy. Interested, helpful, advocate, knowledgeable and excited to get us the vehicle we want.

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DealerRater Apr 29, 2025

She was really easy to work with and she understood our needs well. She clearly has been doing this for a long time and her wisdom shown through throughout our conversations. She was not pushy for us to buy a specific type of car but instead helped us get a good deal on what we needed.

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DealerRater Apr 29, 2025

Big fan of Sharon! She made the car buying process simple. Very thankful she got us such a good deal

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DealerRater Apr 26, 2025

Sharon is AMAZING!!! I will definitely recommend Sharon to All my friends/family. Keep up the good work!

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DealerRater Apr 24, 2025

Sharon has an amazing personality and was very helpful! I had a great experience purchasing my vehicle.

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DealerRater Apr 22, 2025

She help a lot was great service friendly service and person awesome service here today!

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DealerRater Apr 20, 2025

Nice folks with a great selection of vehicles. Sharon was super sweet and helpful. They also offered me a great price for my used vehicle which helped secured an ideal new vehicle price.

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DealerRater Apr 19, 2025

Great dealership with awesome people. I had a great experience buying my new truck. Sharon was awesome, she help me a lot.

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DealerRater Apr 16, 2025

Sharon Delong was amazing to work with I would definitely recommend this dealership to friends and family

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DealerRater Apr 15, 2025

I really liked working with Sharon Delong. She is very kind and always helpful and I will suggest everyone to go to Sharon for the deals of the car. I know Sharon from 2 years and she is amazing. Thank you Sharon for always giving me good deals on the cars that I bought from Ford Carol stream location.

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DealerRater Apr 15, 2025

Sharon was perfect thank you for the great customer service . Will be back for 2 more F150’s

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DealerRater Apr 13, 2025

They are very friendly and treat there customers very well and they have great knowledge about the vehicles they sell

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DealerRater Apr 11, 2025

Sharen was wonderful to work with, made the purchase as easy as possible! I will be back for our next purchase

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DealerRater Apr 9, 2025

Sharon and Danny are very friendly, they listen, have compassion, and they treat you like family. And they were highly recommended. I would definitely come back.

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DealerRater Apr 6, 2025

Clean showroom Nice people- but taking a long time Snacks will be nice : ) Thank you

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DealerRater Apr 5, 2025

Approached us immediately. Sharon was very helpful, knowledgeable and friendly. Made the purchase an easy decision.

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DealerRater Apr 3, 2025

Quick and to the point. Very pleasant experience I would definitely come back No hassle

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DealerRater Mar 29, 2025

Danny and Sharon were phenomenal. I’ll recommend them to friends in the future thanks

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DealerRater Mar 26, 2025

Sharon made us feel like family, the entire process was quick and easy. Frank kept the exact F150 we wanted on hold for us and made a very happy customer! Thanks Hawk Ford!

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DealerRater Mar 19, 2025

They were very accommodating to our questions and wants. I will recommend them to my friends.

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DealerRater Mar 19, 2025

She was able to get us in and out without any of the necessary warranties dealerships try to force you into. Im very happy with my ford edge!

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DealerRater Mar 18, 2025

Sharon was an absolute gem to work with. She was on our team 100% with finding a car that we liked and ensuring we stayed within our tight budget!

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DealerRater Mar 16, 2025

False advertise on internet arrive at dealer add all.of the dealer options to.cost of agreed price. Then auto.shopped to 20 banks to get approval. Manager was told not to do that

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DealerRater Mar 13, 2025

Great place to get a vehicle. The entire staff was helpful. I appreciated the patience and willingness of the finance manager. I would strongly recommend this dealer to anyone.

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DealerRater Mar 13, 2025

From the time we pulled up, Sharon was very inviting and helped along the entire transaction. Joe made the numbers worked and we left happy campers!

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DealerRater Mar 9, 2025

Waiting for finance took a bit but Sharon was very kind and got me what I wanted/needed for my new vehicle.

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DealerRater Mar 7, 2025

Pete Abramowicz in service was great to work with. I told him my concerns and he went above and beyond to see that we were taken care of. Thank you so much for the great service!

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DealerRater Mar 7, 2025

Everything was done to make the deal as beneficial to us as possible. Above and beyond!

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DealerRater Mar 6, 2025

What could have been a stressful experience actually turned out to be a really easy and lovely experience! Highly recommend!

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DealerRater Mar 4, 2025

Sharon was amazing helped me get to the payment I needed since I am retired , thank you for being so patient with me

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DealerRater Feb 27, 2025

Sharon was amazing helping me with my last two cars I will forever use her anytime for car needs 🙂

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DealerRater Feb 27, 2025

Friendly staff. Great service. Have used this dealer over the years & are always great to work with.

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DealerRater Feb 26, 2025

Very friendly. Awesome experience. I would highly recommend her to my friends and family. Thank you, Sharon!

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DealerRater Feb 23, 2025

Sharon was friendly and helpful and made the whole transaction easy. There was no high pressure tactics. Our interaction with the business was friendly and businesslike.

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DealerRater Feb 22, 2025

Excellent customer service, Sharon really look out for me & helped keep the expense down, thanks for Sharon.

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DealerRater Feb 20, 2025

Sharon and Joe were great to deal with and extremely helpful in helping me get my car. I am very thankful for all of their help.

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DealerRater Feb 16, 2025

Everything went pretty smooth. Happy with my choice of cars. They answered all of my questions.

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DealerRater Feb 14, 2025

Great serviceable attention. Answered all questions on the vehicle. Will certainly return to this salesperson.

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DealerRater Feb 9, 2025

Sharron was very helpful and answered all our many questions. We had few questions about some random things and she answered very well.

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DealerRater Feb 7, 2025

Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with.

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DealerRater Feb 5, 2025

Sharon was very respectful and kind, helping a lot with features in the truck and more

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DealerRater Feb 5, 2025

Sharon and Mike diel our awesome people and took great care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would recommend them to anyone buying a car.

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DealerRater Feb 4, 2025

Car battery died. Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the replacement continuously through the process. I never had to leave my house. Many dealerships get a bad rap for their service department, but not for this one. Been a customer since 2015 and will use them as long as I own a car. Thanx to the team.

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DealerRater Feb 2, 2025

Sharon and Danny are the best! They make buying a car so easy. They treat you like family. I am definitely send everyone I know to them!

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DealerRater Jan 31, 2025

Good service. Flex on the rates. Demoed car well. Listened to my needs and requests.

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DealerRater Jan 30, 2025

Excellent easy fair pleasant not a bad thing to say I would do again in a heartbeat

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DealerRater Jan 29, 2025

Friendly professional helpful and took time very punctual as well. Helped out w keeping the kids occupied

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DealerRater Jan 26, 2025

Went in looking at a 2023 edge, they didn't have it anymore. Sharon said we have a 2022 edge st, I fell in love with it. She was great to work with.

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DealerRater Jan 18, 2025

Sharon was very patient and understanding with my current situation. She found me the truck I wanted and within my budget. . Great job

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DealerRater Jan 16, 2025

Sharon was very helpful and super friendly. Definitely work with people with not so great credit

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DealerRater Jan 16, 2025

Sharon is amazing and goes the extra mile to make customers happy. Our family has purchased two vehicles from her and both experiences were positive!

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DealerRater Jan 10, 2025

Sharon was by far the best car representative that we have worked with. She was kind, understanding, flexible, and a lot of fun to work with. I would happily recommend sharing and the dealership to my friends and family.

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DealerRater Jan 9, 2025

Working with Xavier C was a pleasure! He helped out and got me into exactly what I wanted! Will definitely go back again and work with the team and Xavier for sure!

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DealerRater Jan 8, 2025

Great experience with Sharon, made the process smooth and easy. Helped with the whole process

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DealerRater Jan 7, 2025

Sales associate Sharon was great , she help us find the car we were looking for , she help us in the whole process she was very friendly, had a smile in her face , she explained the process and the paperwork we need it , she gave us the right tools to be able to make us feel we were making the right decision . Thanks sharon for a great service.

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DealerRater Jan 5, 2025

Easy to work with Listened to what we were looking for Happy with service, great

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DealerRater Jan 3, 2025

Came in to look at a used Expedition Max Limited and worked with Sharon and Joe. Sharon was great no pressure and upfront. Joe (finance) worked to find the best rate available even though I came in prequalified with a good offer he was able to beat it. Very happy with the experience.

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DealerRater Jan 2, 2025

My wife has been taking our Tahoe in for service since we won free oil changes in an auction last year. Every single time she tells me how nice they are and how comfortable she feels. Today she had to take our 4 kids with her and they pulled the car into the garage so they didnt have to go out in the cold and offered to help her put our baby in the car. Unfortunately, I am not able to take the car in because of my work schedule but its nice to know she is not only being taken ... Read More

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DealerRater Dec 31, 2024

Sharon was the best left and did not buy , she called me the next morning and gave me a fantastic deal on my Expedition Platinum Max .Thank you Sharon

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DealerRater Dec 29, 2024

Out standing service and satisfied Did a good job Would use agian Thank you agian

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DealerRater Dec 27, 2024

Well treated, dealt with tough questions and handled process effectively. Pulled in experts as needed.

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DealerRater Dec 20, 2024

Sharon was amazing and had great customer service! Very happy with the experience of buying our truck!

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DealerRater Dec 19, 2024

Very professional service. Sharon was very nice lady, very open and straight forward. Had a few laughs. It was good time buying a car with her. Thank you Sharon you are awesome

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DealerRater Dec 12, 2024

Sharon was great , found my forever truck , she was very willing to answer all my questions and concerns

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DealerRater Dec 8, 2024

Sharon is great salesperson to work with. She help you get the best deal for a vehicle.

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DealerRater Dec 5, 2024

Sharon did a terrific job , very passionate and trust worthy . Love my new Explorer . Great customer service

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DealerRater Dec 4, 2024

Good service and good experience, helped me get a good deal on a used car.

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DealerRater Dec 1, 2024

Quick and transparent… Understood requested questions with solutions and made very comfortable setting for my daughter

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DealerRater Nov 27, 2024

Nice people. They were unclear describing the incentives and rebates since the Ford website was describing something different.

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DealerRater Nov 25, 2024

We had a great experienced. Sharon was awesome she helped us get our dream car.

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DealerRater Nov 23, 2024

Sharon was great kept in contact with me thru out my purchase of my F450 box truck . Will buy all my trucks from her .. Excellent service

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DealerRater Nov 13, 2024

Great experience, no hassle, worked with me, didn't waste time - recommend to everyone looking to buy a Ford

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DealerRater Nov 13, 2024

Great service bought my SUV at my budget rice I needed . Thank you Sharon , your the best

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DealerRater Nov 7, 2024

Everything was good Sharon found a perfect car for my price, and she are very nice person and help me thank you

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DealerRater Nov 5, 2024

Sharon Delong was a pleasure to work with. Professional, down to earth & worked with me on my budget to get me the deal I wanted in a 2024 Explorer Limited lease. I’d recommend anyone to work with her as well. A smooth, transparent process from start to finish. Thank you again!

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DealerRater Nov 1, 2024

Sharon was great , thanks for an absolute best deal on my new Escape . Will definitely send friends and family to Sharon

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DealerRater Oct 27, 2024

Initial quote almost walked but dealer came back with acceptable offer. I would recommend and return

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DealerRater Oct 24, 2024

Was looking for a pre owned car but my budget was a little low , Sharon worked hard and found me the perfect one . Thank you Sharon great job , I love my new car

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DealerRater Oct 20, 2024

It was great. I loved the service and everyone was very friendly. Thank you so much.

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DealerRater Oct 19, 2024

Great and friendly. Clean place. Clean cars and customer service is always great. Walked through and answered all the questions.

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DealerRater Oct 15, 2024

Sharon was patient and kind. We appreciated the time and ability to give us the service we needed. Buying a cat is not an easy task.

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DealerRater Oct 10, 2024

That was good to deal with all of this paper work and they explain everything

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DealerRater Oct 8, 2024

Sharon was vey good in was going to leave and she told me wait so I waited and came out with a new car

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DealerRater Oct 8, 2024

This was one of the best experiences ever. They found me a great car for a family friend just starting out in life.

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DealerRater Oct 4, 2024

Sharon did a great job, she was very friendly and we came to a good deal on the vehicle I wanted.

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DealerRater Sep 29, 2024

Sharon is professional sales person, very friendly and knowledgeable. Makes the buying process smooth and enjoyable

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DealerRater Sep 28, 2024

Sharon was absolutely great , got me the car I wanted for a great price . Thank you Sharon

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DealerRater Sep 27, 2024

Sharron was very helpful, and she answered all of our questions. She helped us get our Lincoln at a reasonable price.

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DealerRater Sep 22, 2024

Very welcoming and respectful I would rate my experience a 10/10. I love my new car

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DealerRater Sep 19, 2024

My husband and I were looking for a low milage used car. When we drove into the lot, Sharon greeted us and was with us the entire 24 hour process of searching for and purchasing the car. She even gave us her personal cell number. I would definitely recommend Hawk Ford of Carol Stream and Sharon

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DealerRater Sep 17, 2024

Sharon was super helpful with giving us all the information we needed to make our purchase.

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DealerRater Sep 15, 2024

Sharon gave us a great experience. We were met at the door with a smile and enjoyed chatting with her. The used car was as seen online with just 1 discrepancy that we got a credit for. The financing numbers were inaccurate at first but accounting was quick to review and adjust. Our process isn’t finalized yet but we look forward to reviewing the full numbers in detail and taking home the car today.

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DealerRater Sep 7, 2024

Buen cervicio me dio la señora Carol se las recomindo buen cervicio amigable se las recomiendo

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DealerRater Sep 6, 2024

Sharon, Eric, Dan, and zac were all very helpful buying my new car. The process was quick and easy and the service was excellent!

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