Customer Testimonials

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DealerRater Feb 7, 2025

Everyone we encountered in the auto buying process was friendly, straightforward, and pleasant to deal with.

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DealerRater Feb 5, 2025

Sharon was very respectful and kind, helping a lot with features in the truck and more

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DealerRater Feb 5, 2025

Sharon and Mike diel our awesome people and took great care of us. We had our 3 yr old daughter and made us feel at home and we tested 4 different cars. Was a pleasure and a wonderful experience and would recommend them to anyone buying a car.

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DealerRater Feb 4, 2025

Car battery died. Called Hawk Ford Carol Stream and they set me up with a tow. Battery replaced and car delivered back the next day. Was informed of the status of the replacement continuously through the process. I never had to leave my house. Many dealerships get a bad rap for their service department, but not for this one. Been a customer since 2015 and will use them as long as I own a car. Thanx to the team.

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DealerRater Feb 2, 2025

Sharon and Danny are the best! They make buying a car so easy. They treat you like family. I am definitely send everyone I know to them!

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DealerRater Jan 31, 2025

Good service. Flex on the rates. Demoed car well. Listened to my needs and requests.

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DealerRater Jan 30, 2025

Excellent easy fair pleasant not a bad thing to say I would do again in a heartbeat

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DealerRater Jan 29, 2025

Friendly professional helpful and took time very punctual as well. Helped out w keeping the kids occupied

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DealerRater Jan 26, 2025

Went in looking at a 2023 edge, they didn't have it anymore. Sharon said we have a 2022 edge st, I fell in love with it. She was great to work with.

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DealerRater Jan 18, 2025

Sharon was very patient and understanding with my current situation. She found me the truck I wanted and within my budget. . Great job

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DealerRater Jan 16, 2025

Sharon was very helpful and super friendly. Definitely work with people with not so great credit

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DealerRater Jan 16, 2025

Sharon is amazing and goes the extra mile to make customers happy. Our family has purchased two vehicles from her and both experiences were positive!

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DealerRater Jan 10, 2025

Sharon was by far the best car representative that we have worked with. She was kind, understanding, flexible, and a lot of fun to work with. I would happily recommend sharing and the dealership to my friends and family.

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DealerRater Jan 9, 2025

Working with Xavier C was a pleasure! He helped out and got me into exactly what I wanted! Will definitely go back again and work with the team and Xavier for sure!

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DealerRater Jan 8, 2025

Great experience with Sharon, made the process smooth and easy. Helped with the whole process

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DealerRater Jan 7, 2025

Sales associate Sharon was great , she help us find the car we were looking for , she help us in the whole process she was very friendly, had a smile in her face , she explained the process and the paperwork we need it , she gave us the right tools to be able to make us feel we were making the right decision . Thanks sharon for a great service.

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DealerRater Jan 5, 2025

Easy to work with Listened to what we were looking for Happy with service, great

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DealerRater Jan 3, 2025

Came in to look at a used Expedition Max Limited and worked with Sharon and Joe. Sharon was great no pressure and upfront. Joe (finance) worked to find the best rate available even though I came in prequalified with a good offer he was able to beat it. Very happy with the experience.

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DealerRater Jan 2, 2025

My wife has been taking our Tahoe in for service since we won free oil changes in an auction last year. Every single time she tells me how nice they are and how comfortable she feels. Today she had to take our 4 kids with her and they pulled the car into the garage so they didnt have to go out in the cold and offered to help her put our baby in the car. Unfortunately, I am not able to take the car in because of my work schedule but its nice to know she is not only being taken ...

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DealerRater Dec 31, 2024

Sharon was the best left and did not buy , she called me the next morning and gave me a fantastic deal on my Expedition Platinum Max .Thank you Sharon

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DealerRater Dec 29, 2024

Out standing service and satisfied Did a good job Would use agian Thank you agian

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DealerRater Dec 27, 2024

Well treated, dealt with tough questions and handled process effectively. Pulled in experts as needed.

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DealerRater Dec 20, 2024

Sharon was amazing and had great customer service! Very happy with the experience of buying our truck!

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DealerRater Dec 19, 2024

Very professional service. Sharon was very nice lady, very open and straight forward. Had a few laughs. It was good time buying a car with her. Thank you Sharon you are awesome

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DealerRater Dec 12, 2024

Sharon was great , found my forever truck , she was very willing to answer all my questions and concerns

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DealerRater Dec 8, 2024

Sharon is great salesperson to work with. She help you get the best deal for a vehicle.

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DealerRater Dec 5, 2024

Sharon did a terrific job , very passionate and trust worthy . Love my new Explorer . Great customer service

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DealerRater Dec 4, 2024

Good service and good experience, helped me get a good deal on a used car.

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DealerRater Dec 1, 2024

Quick and transparent… Understood requested questions with solutions and made very comfortable setting for my daughter

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DealerRater Nov 27, 2024

Nice people. They were unclear describing the incentives and rebates since the Ford website was describing something different.

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DealerRater Nov 25, 2024

We had a great experienced. Sharon was awesome she helped us get our dream car.

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DealerRater Nov 23, 2024

Sharon was great kept in contact with me thru out my purchase of my F450 box truck . Will buy all my trucks from her .. Excellent service

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DealerRater Nov 13, 2024

Great experience, no hassle, worked with me, didn't waste time - recommend to everyone looking to buy a Ford

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DealerRater Nov 13, 2024

Great service bought my SUV at my budget rice I needed . Thank you Sharon , your the best

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DealerRater Nov 7, 2024

Everything was good Sharon found a perfect car for my price, and she are very nice person and help me thank you

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DealerRater Nov 5, 2024

Sharon Delong was a pleasure to work with. Professional, down to earth & worked with me on my budget to get me the deal I wanted in a 2024 Explorer Limited lease. I’d recommend anyone to work with her as well. A smooth, transparent process from start to finish. Thank you again!

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DealerRater Nov 1, 2024

Sharon was great , thanks for an absolute best deal on my new Escape . Will definitely send friends and family to Sharon

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DealerRater Oct 27, 2024

Initial quote almost walked but dealer came back with acceptable offer. I would recommend and return

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DealerRater Oct 24, 2024

Was looking for a pre owned car but my budget was a little low , Sharon worked hard and found me the perfect one . Thank you Sharon great job , I love my new car

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DealerRater Oct 20, 2024

It was great. I loved the service and everyone was very friendly. Thank you so much.

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DealerRater Oct 19, 2024

Great and friendly. Clean place. Clean cars and customer service is always great. Walked through and answered all the questions.

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DealerRater Oct 15, 2024

Sharon was patient and kind. We appreciated the time and ability to give us the service we needed. Buying a cat is not an easy task.

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DealerRater Oct 10, 2024

That was good to deal with all of this paper work and they explain everything

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DealerRater Oct 8, 2024

Sharon was vey good in was going to leave and she told me wait so I waited and came out with a new car

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DealerRater Oct 8, 2024

This was one of the best experiences ever. They found me a great car for a family friend just starting out in life.

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DealerRater Oct 4, 2024

Sharon did a great job, she was very friendly and we came to a good deal on the vehicle I wanted.

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DealerRater Sep 29, 2024

Sharon is professional sales person, very friendly and knowledgeable. Makes the buying process smooth and enjoyable

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DealerRater Sep 28, 2024

Sharon was absolutely great , got me the car I wanted for a great price . Thank you Sharon

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DealerRater Sep 27, 2024

Great experience!! Sharon was very helpful. She helped us the our car at a reasonable price.

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DealerRater Sep 27, 2024

Sharron was very helpful, and she answered all of our questions. She helped us get our Lincoln at a reasonable price.

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DealerRater Sep 22, 2024

Very welcoming and respectful I would rate my experience a 10/10. I love my new car

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DealerRater Sep 19, 2024

My husband and I were looking for a low milage used car. When we drove into the lot, Sharon greeted us and was with us the entire 24 hour process of searching for and purchasing the car. She even gave us her personal cell number. I would definitely recommend Hawk Ford of Carol Stream and Sharon

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DealerRater Sep 17, 2024

Sharon was super helpful with giving us all the information we needed to make our purchase.

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DealerRater Sep 15, 2024

Sharon gave us a great experience. We were met at the door with a smile and enjoyed chatting with her. The used car was as seen online with just 1 discrepancy that we got a credit for. The financing numbers were inaccurate at first but accounting was quick to review and adjust. Our process isn’t finalized yet but we look forward to reviewing the full numbers in detail and taking home the car today.

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DealerRater Sep 7, 2024

Buen cervicio me dio la señora Carol se las recomindo buen cervicio amigable se las recomiendo

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DealerRater Sep 6, 2024

Sharon, Eric, Dan, and zac were all very helpful buying my new car. The process was quick and easy and the service was excellent!

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DealerRater Sep 5, 2024

Great experience! Family experience. Open communication. Sharon and Danny were a great team and provide a ton of knowledge

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DealerRater Sep 4, 2024

Sharon was great to work with, extremely friendly, professional and knowledgeable. Would gladly recommend her and work with her again. Everyone at Hawk was a pleasure to work with.

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DealerRater Sep 1, 2024

Sharon was great help with purchasing the Ford Fusion for my son, quick and easy.

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DealerRater Aug 28, 2024

Great people and great customer service. Xavier was really nice. The inspection on the car was fast and easy.

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DealerRater Aug 27, 2024

Sharon was great during our purchase. I would highly recommend purchasing from her. Friendly and great customer service.

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DealerRater Aug 22, 2024

Been doing business with thre service department for years. They are great. This is the first car I bought. Great experience.

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DealerRater Aug 20, 2024

Thank you Sharon and Danny. They have always been great and make a new car process as easy as possible.

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DealerRater Aug 14, 2024

Fr friendly make you understand She’s a friendly person makes cute. Feel like home make you understand everything she displayed to you.

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DealerRater Aug 12, 2024

Great service , easy to deal with , very prompt and helpful. Answered all my questions thank you

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DealerRater Aug 11, 2024

Great person great customer svc. Would recommend for sure she was great very happy customers we are..

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DealerRater Aug 9, 2024

Very helpful, kind, positive and guided me through the whole shopping process from start to finish

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DealerRater Aug 8, 2024

Dealer Got down to the a number I was comfortable with to lease the car

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DealerRater Aug 6, 2024

Sharing was very personable and took great care of us!!!! She went out of her way to make this a great experience!

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DealerRater Aug 1, 2024

Great buying experience. The process was easy. We weren’t too far apart on price and she worked for you.

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DealerRater Jul 28, 2024

She got me the best deal. Very efficient and friendly. . I will recommend her next time you visit Ford. They got me approved in no time...

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DealerRater Jul 28, 2024

Awesome service. Sharon and Mike were excellent! Ben coming here for 18 years best place to shop

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DealerRater Jul 27, 2024

Sharon is very helpful, knowledgeable and simplified the entire process. Dealership has been servicing my previous Ford and I was always satisfied with work received.

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DealerRater Jul 25, 2024

Everybody that I had spoken with at Hawk Auto has been extremely helpful and easy to work with. from Jessica getting information from me to help find what I’m looking for to Sharon guiding me and the wife on the vehicle and helping us with the process, it was spectacular. Sharon has a great personality and really made sure we were happy with what we were getting and comfortable with the entire arrangement. Tom Waddle isn’t kidding when he says Hawk Auto is the place to go!

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DealerRater Jul 23, 2024

This is our second trip to hawk Ford, we have a very good experience with Sharon, she was very helpful, really appreciate all the time and help given.

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DealerRater Jul 21, 2024

She was very nice and helpful Answered every question we asked and went above and beyond

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DealerRater Jul 21, 2024

Best experience with Sharon,will give her a 5 stars, definitely a great experience, greatly recommend hawk ford

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DealerRater Jul 17, 2024

It was pleasure to do business at this dealership everyone was very helpful especially Danny Grieco and Sharon Delong

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DealerRater Jul 17, 2024

The dealership is very professional and accommodating. We received everything we needed to accomplish efficiently.

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DealerRater Jul 14, 2024

Sharon spent a lot of time helping us find the best car for us. We are very happy!

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DealerRater Jul 8, 2024

Sharon was great. They worked with us to to get the car we needed. Two thumbs up!

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DealerRater Jul 8, 2024

Very friendly. Low pressure environment. We feel that we were treated very fairly and love our new vehicle.

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DealerRater Jul 7, 2024

Sharon is great. Super personable and friendly! Super hood dealership to work with! They are willing to work with you, and get you the car you love for what is affordable for you!!

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DealerRater Jul 2, 2024

Sharon was so patient with me . Took her two weeks to find us the perfect Explorer , thank you for all you have done . I love my new Explorer

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DealerRater Jul 2, 2024

Sharon is an excellent sales person. Knowledgeable and very accomodating. I would recommend her to anyone.

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DealerRater Jun 30, 2024

She was very patient and helpful. She was also very accommodating. Happy to do business here.

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DealerRater Jun 28, 2024

Xavier really made this experience so easy, if not enjoyable! He will be my go-to for all cars in the future! Cannot speak highly enough about him. He answered all my questions, followed up with me, but not in a pushy way and was just so pleasant!

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DealerRater Jun 28, 2024

Had been on the hunt for a nicer hybrid f150. Sharon was able to deliver and get the truck I needed same day. Good job.

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DealerRater Jun 25, 2024

Sharon was awesome this is our 3rd Transit and couldn’t be happier , she is the absolute best .

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DealerRater Jun 16, 2024

Sharon was the best very knowledgeable and got me the best deal . Will be back over and over again .. Thanks Sharon

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DealerRater Jun 12, 2024

Xavier Crump is a great salesman, very professional, and really takes his time to understand what your needs for the car you are looking for. I’m very grateful to be riding around with my ford Blanco Sport. This car is everything I wanted!!

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DealerRater Jun 11, 2024

Sharon Danny was extra awesome and professional , very thankful for there’s help , couldn’t be happier

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DealerRater Jun 6, 2024

Everyone I talked to at this dealership was friendly, knowledgeable, and professional. The buying process was smooth and easy.

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DealerRater Jun 5, 2024

The staff are polite, understanding and accommodating. They want to make deals easy and quick that satisfies both parties.

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DealerRater Jun 2, 2024

Very good job today Nice people and service oriented Good client service Will recommend to others

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DealerRater Jun 1, 2024

Sharon is professional, smart, & very knowledgeable. She is pretty much patient and displayed the most intelligent characteristic tendencies. Her proficiency is phenomenal. I will love to work with her again and again. Thank you Sharon.

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DealerRater May 31, 2024

Easy to work with, no pressure and patient!! Great at explaining everything and made a nervous situation comfortable!

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DealerRater May 30, 2024

We are very pleased and happy with Sharon and her son ❤️….can I just say AWESOME TEAM. !!! God bless . Overall awesome service from everyone.

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DealerRater May 29, 2024

Very professional, straight forward and very pleasant to work with. Fastest car purchase I ever made. Thanks Mike for all your hard work.

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DealerRater May 28, 2024

Everyone was very helpful and pleasant at the dealership. We appreciated that they were truthful and trustworthy.

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